North America’s top #CX event series! Bringing together leading Customer Experience professionals for over 10 years.
Join our next event - DCX on March 29-30
Provide efficient, resilient financial services operations for enhanced customer and employee experiences with @ServiceNow ! We are beyond thrilled to be welcoming you to the #CXFS2022 summit as a gold sponsor!
We are excited to have @ada_cx joining the #CXFS2022 summit on April 27-28! Ada solves more than 80% of customer inquiries with powerful automation that frees live agents to handle the most mission-critical interactions.
#CX#UX#customerexperience
Drive your #CX by looking beyond products and services to focus on corporate value! Learn how @Manulife and @Aspiration foster trust from value-driven customers through a CSR strategy. Only at the Customer Experience for Financial Services summit hosted virtually on April 27-28!
Join us in welcoming @MessagepointInc to #CXFS2022 ! Messagepoint is a SaaS-based CCM solution enabling organizations to enhance customer experiences with optimized communications. If you are a #CustomerExperience leader in #FinServe this is one event you won't want to miss!
We are excited to start sharing some of the exciting #CXFS2022 sessions. Learn how #FinServ institutions are implementing hyper-personalization into their #CX strategies only at the Customer Experience for #FinancialServices Summit - April 27-28!
#CustomerExperience#CX#UX
We are excited to announce our exciting #DCX2022 agenda. Gain unique insights from @RBC@McDonalds@gsk on how their organizations engage customers across all touchpoints in their journey!
For more information: https://t.co/a0WhBGj5R1
#CX#CustomerExperience#CustomerJourney
We are excited to announce our first speaker for #DCX2022 - join us in a big welcome to Anamika Gupta, Director, Head of Customer Marketing at @FujitsuAmerica
For the full speaker list & agenda click here: https://t.co/a0WhBGj5R1
#cx#CustomerExperience#digitaltransformation
Last, but definitely not least - our sponsors for #CXDT deserve a great round of applause! 👏 👏 👏 Thank you for making this event a great success!
@acquire_io@Zendesk@AirkitCX
Can't thank our incredible list of speakers enough for such an amazing #CXDT2021!! 👏👏👏👏Thank you!
Missed the event? Don't worry - you get access to all sessions on-demand for another 3 months! #customerexperience#digitaltransformation
Our last case study of #CXDT is with @CIBC. They are taking us thought how to utilize customer insights to design exceptional #digitalexperiences. Can't wait!
Experience is more important than product or price when it comes to retaining customers. @ActiveCampaign explains how taking a customer-first focus, can help you identify key decisions that are critical to growing your business. #digitaltransformation#customerexperience
@SunLife Case Study: In today’s world, customers are in the driver’s seat — as their need for #digital transactions increase so do sales. Maximize #customersatisfaction and loyalty while enhancing organizational efficiency with new self-service programs.
There are many challenges to achieving highly effective customer journeys and digital transformations. Optimize your #customerexperience#digitaltransformation by focusing your initiatives on customer journeys with @FieraCapital
#digitaltransformation is forcing companies to change their business models and adapt to the new market reality. Adopt innovative technology to keep up with the new “always-connected” customer and deliver an unmatched customer experience. Learn how with @Zendesk @ #CXDT2021
The global pandemic has had an immense impact on organizations around the world, transforming how they connect with their employees and customers. Learn how the transition to digital during work-from-home was handled by @medela. #digitaltransformation
How do you define the relationship with your #customers? By taking a customer-first focus you can identify key decisions—even those deemed unscalable—that become critical to growing your business. Join @ActiveCampaign's Dutta Satadip take us through their strategy.
In a fast-paced digital world, maintaining customer loyalty is crucial, more than ever before. Learn how @BMO's approach towards customer experience is helping in gaining customer loyalty.
#customerexperience#CXDT#CustomerLoyalty