@PhilipChronican you state that @NAB must obsess over customers, making sure to get it right for them every time. How about enabling #ApplePay for your customers that have been requesting it for years now! Big opportunity to show how serious you are here.
@AndrewThorburn Andrew if you’re truly putting customers first, why drag your heels on customer wins like #ApplePay? I‘ve spoken to ex-@nab staff who indicated to me a stance of defiance & resistance within @nab which goes entirely against prioritising the CX! Actions speak louder than words no?
@NAB The offical tag line on your twitter account "The official NAB account. More than money. Let us know how we can help" - how about giving your customers ApplePay!