@vueling I filed my claim to Vueling on 8th September, I still have not heard from you. - despite your promise to reply within 10 days. Reference 09708495.
@BritishAirways if I ring your customer service number 03444930785 your selections either send me a text I didn't request - or if I ask to speak to an advisor it hangs up... - how do I actually make contact with BA customer service ?