Hollie Munson

Chatterbox, Water Baby, Trainee Montessori Teacher, Swimming Teacher & Travel Bug

[Hollie Munson @dipyourface]

@British_Airways before Covid kicked off, you were supposed to refund me on 10th March, and you still haven’t and won’t answer my emails. It’s been way over 14 days! Please help I’m broke and owed money!

[Hollie Munson @dipyourface]

@nathanbb024 @BorisJohnson There’s no need for that you uneducated prick. He’s a person and he’s trying his best here; just like everyone is. You are such a prick.

[Alec MacGillis @AlecMacGillis]

Powerful new ad campaign from the Baltimore City Health Department.

[Nikki Marshall @marshallator]

Seems slightly unfair that Tokyo Marathon is cancelled due to a worldwide epidemic yet @British_Airways won’t refund the flights. So much for loyalty these days #TokyoMarathon #britishairways #bronze

[Hollie Munson @dipyourface]

@marshallator @British_Airways Agree totally - BA shocking customer service

[Mood Hoover @TotalMoodHoover]

@dipyourface @tashaluckhurst @British_Airways Virgin are awesome. I travelled BA to Japan once in the 1990's and it was like flying with a US carrier or some longhaul no frills airline!

[Hollie Munson @dipyourface]

@PaddedRunner @alexcruzmaybe @British_Airways Exactly! They show complete disregard for their customers and only care about making money. Quoting FCO is irrelevant because the government only care about the economy moving - hence no FCO in place barring travel, not the health of the individual! Cannot believe their service

[Hollie Munson @dipyourface]

@British_Airways The Tokyo Marathon has been cancelled due to Coronavirus. You won’t refund me or help. I have lost £3200. 😔 Other airlines are going out of their way to refund runners. I am pleading with you to help me & runners like me.
Please be kind. I didn’t book Ryanair.

[Evie @Evie64B]

@dipyourface @British_Airways I’m afraid to say the same thing happened last week in Lagos - other airlines looked after their passengers much better than British Airways did .......

[Hollie Munson @dipyourface]

@PaddedRunner @alexcruzmaybe @British_Airways @British_Airways if everyone else can do it why can’t you? We are loyal customers and booked with you for a reason. This is disgusting customer service. You won’t even reply to me you just ignore my tweets and your advisors hang up on me after waiting ages to get through!

[Tasha Luckhurst @tashaluckhurst]

@British_Airways Thank you. I can appreciate that its non refundable, but out of good will I would hope you may consider giving credit for the flight value or allowing us to change the flights free of charge (plus the change in fare) in these exceptional circumstances

[Hollie Munson @dipyourface]

@tashaluckhurst @British_Airways Same here @tashaluckhurst i feel the same way

[Hollie Munson @dipyourface]

@tashaluckhurst @British_Airways If BA don't change their policy like all other airlines have then you’ve lost a customer forever and I do a lot of travelling. You have no ethics whatsoever. Coronavirus is something none of us could have foreseen. We didn’t want this to happen, we wanted to go and run. Be kind

[Tasha Luckhurst @tashaluckhurst]

@British_Airways I think its shameful that you are profiting off peoples anxiety about health concerns following the cancellation of an event from which they would have lost millions. Consider following other airline's kind gestures that have ammeded/refunded foc - I'll travel with them in future

[Mood Hoover @TotalMoodHoover]

@tashaluckhurst @British_Airways Tbh if you expected decent service from British Airways then you are living in the 1970s or something. They have been living on past glories for decades now. It's a shame Virgin no longer fly direct to Tokyo as you would have been able to choose a proper airline.

[Hollie Munson @dipyourface]

@majestic_whine @tashaluckhurst @British_Airways Agree! After being a loyal BA customer I’ve booked virgin for New York because BAs treatment of this case is absolutely disgusting

[Hollie Munson @dipyourface]

@BarclayHrmo @British_Airways Yes @British_Airways if they can do it why can’t you? No excuse!

[jennifer walsh @jennife78237574]

for next year but in order to do that I ask for a refund and grace during this time. Please DM me to help resolve the problem 🙏🏻
#deltaairlines #hyattregency #hyattregencytokyo

[jennifer walsh @jennife78237574]

Hi 👋 @delta and @hyattregencytokyo today I received disappointing news that they had cancelled the 2020 @tokyomarathon. I fully attend to compete in the 2021 Tokyo Marathon but too keep that dream alive I need to financially receive my refund to put towards next years trip.

[Hollie Munson @dipyourface]

@British_Airways @JAL_Official_jp and @united have agreed to support all the runners affected by the cancellation of the Tokyo marathon by offering a full refund regardless of the tickets purchased! #coronavavirus #COVIDー19