@PayPalUK It seems there is a sophisticated scam going on at the moment when you checkout using PayPal that a merchant is then able to go back into your account and then charge you more than what was agreed at the checkout and as a consumer there’s nothing we can do about it 🤯😱
@DHLParcelUK Therein lies the problem I’m a business with a business account. I don’t have a shipment number to be able to get through the IVA. I’m not looking to track anything I just want to discuss our account. Do I send a PM?
@DHLParcelUK why is it that as a business account holder I can’t call and discuss my account with you without a shipment number or a caller card number - 🤔🤔
The IVA puts the phone down on you!! 😡😡
Hi @EE why is it that you can’t support my small business with signal boosting devices but you can large?
Is it time for me to move my business account to a company that can provide better support?
https://t.co/El8HRG4Y0m
@Bordonoss@ScottishPower@SP_EnergyPeople Tell you to call the customer service number on the bill you call them, then they say their not customer services and don’t have the number and won’t put you through so your stuck in a rabbit hole.
Took me 3hrs on chat just to make a complaint and not keep buying me off!
@ScottishPower@SP_EnergyPeople in what world do we live in where a “customer service agent” of yours can refuse to speak to a customer and just leave them on hold and keep checking back to see if they have cleared the line and then keep you waiting longer 🤔
@SP_EnergyPeople@ScottishPower
Are your complaints numbers that atrocious that you’re actually trying to buy people off, making it even more difficult for people to raise complaints and follow your own complaint procedure?
Wonder what @EnergyOmbudsman think about this 🤔
Hey @LGUKCare can you create a cycle that I can download to my drier so whenever I dry my bedding I don’t end up with this and have to pull it out every 5 mins as it’s screwing up with my heat-pump efficiency 🤯🤯🤯