I have inboxed the details if you have an email address I can provide the information email from Royal Mail and can also let you know what was returned In the parcels
@LittlewoodsHelp good evening we sent 2 parcels back to you on 30/10/2020 by downloading the Royal Mail returns slip on line .. the parcels have not been received at your end I have contacted Royal Mail and they said we need to get you to raise a claim how do we do this ?
@alpharooms had our holiday cancelled in June every time we speak to you you say the money will be in my account, now you are saying it will be a voucher this is disgusting I am entitled to a full refund get your acts together Alpha Rooms
@RoyalMailHelp sent a DM to you re missing parcels but no response come on Royal Mail we are talking a lot of money that has gone missing, customer service very poor as no one answers the phones during the working hours
@RoyalMailHelp I sent 2 catalogue returns on 30/10/20 via tracked 48 at the post office and they haven’t been received please can you advise as these are for a large amount of money.. tried calling and was waiting over an hour with still no reply Thanks
@alpharooms Hi my mum has been trying to make contact with you with regards to a holiday booked for the end of August, she emailed on several occasions with no reply please advise how to speak to someone Thanks