Dorothy Coe

Family person and thoroughly delighted Granny. Very enthusiastic amateur musician 🎶

[Dorothy Coe @dotcoe]

Preserve Summerhall as a Cultural Hub in Edinburgh - Sign the Petition! https://t.co/xYCcOPJXNw via @UKChange

[Dorothy Coe @dotcoe]

@stpetersgala @SBCEducation1 That brought back a memory of a P6 Victorian day 10 years ago! We were learning Latin :-)

[Dorothy Coe @dotcoe]

@easyjet My voucher is valid until 31st Jan. In plain English that means I can use it today, 31st Jan. Why does your system say it's expired?

[Dorothy Coe @dotcoe]

@BordersBuses Is the last bus from Edinburgh back to Peebles tomorrow evening really at 22.07?

[Dorothy Coe @dotcoe]

@BordersBuses So I want to bus to a gig in the Edinburgh Festival Fringe next Thursday but the last bus back to Peebles is 22:07? What? Have I misread the app somehow?

[Dorothy Coe @dotcoe]

@ion8leakproof Are you making water bottles for Trespass now? Saw some in there with identical system to yours but slightly cheaper 🤔

[Dorothy Coe @dotcoe]

@easyJet Your replied to complaints about your service on twitter look like responses but let no-one be fooled. They are simply shop front PR with no substance whatsoever.

[Dorothy Coe @dotcoe]

@_HughSalmon @easyJet @IATA @Gatwick_Airport Or the system appears to accept your voucher but then doesn't reduce the total when you pay. Customer service say they can't do anything because of "the system" Never booking easyjet again.

[Dorothy Coe @dotcoe]

@easyjet Despite contact with customer service you can't resolve my issue because "the system doesn't allow it" Again, a "digital airline"? Just an excuse for not wanting to respect your customers and honour your promises.

[Dorothy Coe @dotcoe]

@mrneilforsyth Have loved this show. Clever stories. Shame Edinburgh wasn't accommodating enough for more of it being filmed there. Kept puzzling over locations then realising we were actually in Glasgow. Appreciated the variety of Scottish accents among the cast.

[Dorothy Coe @dotcoe]

@easyJet I have sent a dm

[Dorothy Coe @dotcoe]

@easyJet Tried to use my voucher to buy flights. Seemed to be accepted but was not deducted from total. Apparently customer "service" cannot now apply the voucher. Said I could cancel the booking and try again but would then have to pay cancellation charge. Very frustrating.

[Dorothy Coe @dotcoe]

@easyJet Your booking system did not accept my voucher. After 1 hour your customer service live chat unable to fix. Have still not received a reply to my email to your customer service dept. Have now missed cut off to cancel & rebook. "Digital airline"? Really?

[Dorothy Coe @dotcoe]

@Yoplait G is for Goat, Gorilla, Guppy or Goose but NOT Giraffe!

[Dorothy Coe @dotcoe]

@dedalusbooks For your information and the sake of historical accuracy, Geoffrey did not die from Covid.

[Dorothy Coe @dotcoe]

This concert will be brilliant!

[Dorothy Coe @dotcoe]

@BankofScotland Meaning that she'd then be unable to buy credit for her phone which according to you she must have to secure her account 🙄

[Dorothy Coe @dotcoe]

@BankofScotland My daughter suspects fraud on her account. She phoned and hung on for ages with no reply and has now run out of credit. Chat line is closed. What can she do?

[Dorothy Coe @dotcoe]

@BankofScotland It doesn't sound to me as if you are taking potential fraud very seriously. It cannot be an uncommon situation that someone runs out of credit while waiting for you to reply. You must have some protocol to protect your customers?

[Dorothy Coe @dotcoe]

@BankofScotland @bankofscotland But of course she doesn't have a landline. Is there some way your colleagues can phone her?

[Dorothy Coe @dotcoe]

@BankofScotland She doesn't have another phone. She's not in this country. She's very worried.