Dorothy Johnson

[Prakash Raj @prakashraaj]

Congratulations ❤️❤️❤️ my Dear Cockroaches.. Dear Sonam wangchuk sir and every single one who stood by the youth . You Have proved that you can bring a regime down to its knees . 💪💪💪 #justasking

[SuseeMaha❤️‍🔥 @SuseeMaha16]

Never imagined in my life, North will fight for education and South will become Tharkuris 😢

Naa sopanathilum kandillaa saarey!!

[अश्विनी सोनी @Ramraajya]

यकीन करो गोदी मीडिया हाय हाय के नारे #NDTV के लिए लग रहे है।
क्या गिरावट आ गई है रवीश कुमार के चैनल छोड़ने के बाद।
#JantarMantar #cjp

[Dorothy Johnson @dottyjohnson]

@SwiggyCares These are the only help options in your chat for a cancelled order which was cancelled by Swiggy without sharing any reason. All these options I tried it just gave bot msg and chat abruptly closed without any conversation @Swiggy @SwiggyCares

[Dorothy Johnson @dottyjohnson]

@Swiggy @SwiggyCares how should a person contact you when you don’t share a customer number? My order was spilled and from customer care I got call before delivery they told due to spillage they will replace the order. But on app it shows cancelled and money refunded.?

[Dorothy Johnson @dottyjohnson]

@SwiggyCares Once the order was cancelled from Swiggy side there is no option on help to chat. All the topics given send automated help msg and the chat closes before I can even post my query. I need a conversation not bot msgs @SwiggyCares

[Dorothy Johnson @dottyjohnson]

@SwiggyCares What DM are you expecting now ? You are still not answering my question. X has now become the official chat space for Swiggy ?Why have you removed the option of a call back number and also once the order is cancelled there is no option to even chat about our query? @SwiggyCares

[Dorothy Johnson @dottyjohnson]

@SwiggyCares I have to tweet and get a reply here on X to find out why my order was cancelled !! @SwiggyCares. Is this how Swiggy operates now ?

[Dorothy Johnson @dottyjohnson]

@SwiggyCares But where have they communicated about this to me ? They should have called and informed that my order was cancelled due to this reason right ? They called to inform that they will order a replacement. There was no option to even chat about this with Swiggy @SwiggyCares

[Dorothy Johnson @dottyjohnson]

@SwiggyCares @Swiggy So every time I need to contact Swiggy I should use X??

[Dorothy Johnson @dottyjohnson]

@SwiggyCares 243361232198556 @SwiggyCares @Swiggy

[Dorothy Johnson @dottyjohnson]

@SwiggyCares @Swiggy Your customer care agent called and told they will replace my order. But immediately after the call I see on the app that order has been cancelled. There is no chat option on help section to discuss about this and no call back number either. @Swiggy @SwiggyCares

[Dorothy Johnson @dottyjohnson]

243361232198556

[Swiggy Cares @SwiggyCares]

@dottyjohnson Hi Dorothy. We get your disappointment in this regard. Please share your order ID so that we can check what went wrong.

^Kavs

[Dorothy Johnson @dottyjohnson]

@Swiggy @SwiggyCares what’s your sudden obsession with Hindi ? Your Bot by default responds in Hindi and we need to keep reminding to switch to English. Remember India has many states speaking different languages, so pls keep your app in English and don’t enforce Hindi.

[Dorothy Johnson @dottyjohnson]

@Swiggy @SwiggyCares yet another worst customer experience. Crème Brûlée came in a liquified inedible spoilt condition and customer service agent coolly says we will refund you 95rs, when the original cost is 195. Yet another idea to steal money from customers?

[Dorothy Johnson @dottyjohnson]

@TANGEDCO_Offcl @CMOTamilnadu @AadhavArjuna no electricity in Perungudi last one hour !! Slowly you will make sure the entire city is engulfed in darkness? How many more areas should get impacted and are you so blind to see people suffering? #TVKVijay‌Fails

[Dorothy Johnson @dottyjohnson]

@UC_Assist The next resolution given by your customer executive was to arrange for a revisit tomorrow. Which means I have to pay fully immediately but when the service was messed up I need to wait for UrbanCompany to send their executive in their comfortable available time - #UrbanCheaters

[Dorothy Johnson @dottyjohnson]

Dear @urbancompany_UC @UC_Assist repeated scam in the name of intense bathroom cleaning. No scrubber used, wall tiles spoilt with chemicals , when complaint raised customer support is only arranging for a revisit in the next available slot for the technician. UrbanCheaters !!

[Dorothy Johnson @dottyjohnson]

@Swiggy @OvenfreshTweets @Swiggy @OvenfreshTweets Hi @Swiggy I’m not sure what you mean by curbing on the go.I’ve been scammed for 2500 rs bygetting 1 month old cakes which are completely inedible. What actions are you taking to address my problem now ?

[Dorothy Johnson @dottyjohnson]

@Swiggy @OvenfreshTweets you deliver me 5 plum cakes which are one month old costing 2000+ Rs and when I try to reach your customer care all my chats are getting closed abruptly without any discussion. What kind of new scam is this ? Attaching all screenshots