Doug Killmer

Software Engineer

[Doug Killmer @dougkillmer]

@1Password @PresidentsCup @LanceLeGoff

[Doug Killmer @dougkillmer]

@1Password @LanceLeGoff

[Doug Killmer @dougkillmer]

Any updates for me @lufthansa? I’m patiently waiting to hear back from you. @Lufthansa_DE @Lufthansa_USA FB ID 36235389

[Doug Killmer @dougkillmer]

It's been over 60 days and no resolution to my request for compensation. Any update on my request @lufthansa? You left me stranded for two days in a different country.
FB 35889354 & 36235389

[Doug Killmer @dougkillmer]

@Zendesk Message sent. Thanks!

[Doug Killmer @dougkillmer]

I'm a long-time @Zendesk customer and I love using their products. I'd like to make a subscription change, but my request has gone three weeks without a single reply. Does Zendesk have a better way for customers to reach out, other than their ticketing system?

[Doug Killmer @dougkillmer]

@junecloud Done, thanks!

[Doug Killmer @dougkillmer]

@junecloud I’m unable to add new deliveries from the share sheet. I previously purchased the app. Is this expected?

[Alan Watson @SgtBhaji]

@HelpSendGrid @sendgrid_ops @SendGrid We've been having problems with emails sent to Outlook/Office365 all being deferred with the message[IPs were throttled by recipient server] since yesterday(May 13). Our ticket number is 4346889

Your swift assistance is greatly appreciated

[Nyarlathotep @Pilounator]

@SendGrid Looks like some of your IPs are throttled/toxic for Microsoft hosted domains. ... emails are deferred...

:(

[Doug Killmer @dougkillmer]

Messages from two of our @SendGrid accounts are being Deferred. Any technical incidents occurring right now? @sendgrid_ops

[Doug Killmer @dougkillmer]

I just received a @Facebook friend request from a profile bearing the same name as the one that got me locked out 10 days ago. I'd like to report the fake account, but I think I'll just ignore it this time. #FacebookLockout https://t.co/4H7yCW0Psq

[Doug Killmer @dougkillmer]

@bobambrogi @kashhill @DavidLat @corywcomer @Karascents @erica2point0 @Flynny72 @Twitter @facebook @fbnewsroom @FBBusiness @johnfawkes @itsnatecole @somearts93 @elisewho @NPR @nikiblack @nytimes @Facebook doesn't have customer service channels because they don't want to be held accountable to their users and @FBBusiness customers. This is by design. 😄

[Naked Security @NakedSecurity]

Facebook says it worked quickly to fix an issue with account verification requests. #FacebookLockout
https://t.co/tE2YDZszpb

[Cory Comer @Cory_Colorado]

@DavidLat @nikiblack @Karascents @erica2point0 @Flynny72 @Twitter @facebook @fbnewsroom @FBBusiness @johnfawkes @dougkillmer @itsnatecole @somearts93 @elisewho @NPR @bobambrogi @observer @kashhill @MattBinder @mashable compiles a thoughtful write up about the issue and highlights real users: #FacebookLockout
https://t.co/ybPzk6LRrL

[Cory Comer @Cory_Colorado]

@facebook Until #DeleteFacebook to reduces the #advertising audience value to near zero, it still has business value.

It will never happen. #FacebookLockout

[Doug Killmer @dougkillmer]

@StaceyohxD @facebook @FBBusiness Businesses don't always have this luxury.

[Doug Killmer @dougkillmer]

@StaceyohxD Actually, we do pay for our @Facebook Ad accounts. As paying customers, we don't even have a way to report #FacebookLockout. @FBBusiness

[Cory Comer @Cory_Colorado]

Lessons from #FacebookLockout:

🚫 Do NOT report scammers/impersonators.

💢 @facebook’s support is non-existent.

🔊 Make LOTS of noise on @Twitter to get released.

✅ DO assign 2 admins to @FBBusiness accounts at all times.

#marketing #socialmedia

[Cory Comer @Cory_Colorado]

@exitsanity @erica2point0 @Flynny72 @Twitter @facebook @fbnewsroom @FBBusiness @Karascents @johnfawkes @dougkillmer @itsnatecole @somearts93 @elisewho @NPR @fbsecurity @facebook doesn't consider this account lockout a 'disable'. Technically, you're not disabled for violating community guidelines. You're just stuck in a verification loop. WHICH THEY NEED TO FIX! #FacebookLockout