Hey @FACEIT, @FACEITcs, @FACEIT_Darwin@FACEITSupport@donk1337@CS2News_EN
Can you explain how your rules are applied equally to everyone?
A regular player dodges a match and their bans keep stacking. 30 minutes, then longer, and there's no instant help from support, even for Premium users waiting days for ticket responses.
Meanwhile, donk dodges a match, receives a 30-minute ban, and is unbanned after about 2 minutes, allowing him to queue again immediately. I'll attach screenshots showing the timeline.
How is this fair? Do some players have direct access to admins while everyone else is expected to wait? If so, why are different rules being applied depending on who the player is?
If some players can dodge a match, get instantly unbanned, and queue again until they get a map or matchup they prefer, then why is anyone surprised they reach 5000 Elo while other top players struggle around 4000? Doesn't that create an unfair competitive advantage?
We deserve a transparent explanation.
@markos_csgo@TwitchSupport Marne szanse, że te szoki Ci w czymś pomogą, wszystko za nich robi nieogarnięty bot, możesz próbować, jak @kadziucsgo, ale on chyba też już się poddał xD
Hey @TwitchSupport , It's honestly a joke how non-existent your support is.
No live chat available.
Ticket responses are from bots and make zero sense.
No real help, just endless frustration.
It would be great if someone could actually assist. HELP