Drashti Turakhia

[Drashti Turakhia @drash_t]

@Adani_Elec_Mum @gautam_adani @AdaniOnline @Adani_Elec_Mum I will ensure this case remains open on social media till you dont respond and resolve. Or until some Journalist does not pick this story up of how 65 year old senior citizens are being harassed in Mumbai by electricity providers.

[Drashti Turakhia @drash_t]

@Adani_Elec_Mum

[ Ticket: 1007326535 ] lying in your desk for a month, your team has ghosted me since 2 weeks after promising an update in 5 business days. I have gotten a faster response from Government offices than your team

[Drashti Turakhia @drash_t]

@Adani_Elec_Mum @gautam_adani @AdaniOnline @Adani_Elec_Mum I feel utter rage that the country is filling your pockets for such a sub standard horrible slower than government office service and that people of India need to settle for people like you all who dont have any integrity whatsoever

[Drashti Turakhia @drash_t]

@Adani_Elec_Mum @Adani_Elec_Mum It is your fault that my number is still added in an old account that does not belong to me and your electricity box sits in my meter box when there is no Adani electricity flowing through it. How freaking unprofessional. So sad that India has your services

[Drashti Turakhia @drash_t]

@Adani_Elec_Mum @Adani_Elec_Mum Just found out that you all have gone ahead and applied credits to September bill of the incorrect payment instead of reversing the transaction. That makes no sense as I created a customer support ticket on 6th September SOON AS the incorrect transaction was made

[Drashti Turakhia @drash_t]

@Adani_Elec_Mum @Adani_Elec_Mum 10 more days have passed. Another months billing cycle has been generated. Where is my money? Does it take that long to reverse a transaction? Do you have such a small team that it takes 45 days to resolve a matter of an incorrect transaction?

[Drashti Turakhia @drash_t]

@TataCompanies @AdaniOnline @TataPower @Adani_Elec_Mum @TataCompanies @TataPower @AdaniOnline @Adani_Elec_Mum
It’s 11:00 pm and you have an incredible amount of nonsense to sort out. Whats the explanation you have for this goof up? Do you want us to make this a sensational news headline for some attention?

[Drashti Turakhia @drash_t]

@TataPower @TataCompanies
The same issue has happened again! The electricity has been cut again from our apartment even though all bills have been paid on time.

No one is giving a proper reply or are blatently lying on calling the call centre.

Kindly help resolve this asap

[Drashti Turakhia @drash_t]

@TataCompanies @TataPower
My senior citizen mother who is high blood pressure patient is stuck at home without electricity, No AC while she is fasting on our ongoing auspicious Jain Festival ‘Paryushan’ without any support from Tata maintenance

[Drashti Turakhia @drash_t]

@TataCompanies @AdaniOnline @TataPower @Adani_Elec_Mum I will escalate this matter if this is not sorted out internally between you two. I will take it to legal if need be. My senior citizen parents being stuck without electricity for non payment of ANOTHER apartment is bullshit

[Drashti Turakhia @drash_t]

@TataPower @TataCompanies Our complaint number is 5012601238

[Drashti Turakhia @drash_t]

@TataCompanies @TataPower
My senior citizen mother who is high blood pressure patient is stuck at home without electricity, No AC while she is fasting on our ongoing auspicious Jain Festival ‘Paryushan’ without any support from Tata maintenance

[Drashti Turakhia @drash_t]

@TataPower @Adani_Elec_Mum not sure who caused this confusion but another apartment that had a similarities in bill name had not paid the bill and instead ours was cancelled. However, @TataPower thank you for sending your team promptly and restoring electricity appreciate it 🙏🏻

[Drashti Turakhia @drash_t]

@TataCompanies @TataPower
My senior citizen mother who is high blood pressure patient is stuck at home without electricity, No AC while she is fasting on our ongoing auspicious Jain Festival ‘Paryushan’ without any support from Tata maintenance

[Drashti Turakhia @drash_t]

@TataPower We have been extremely loyal consumers on all @TataCompanies products since many years and now this!!
Requesting @TataPower to urgently look into this while we still have faith in your system

[Drashti Turakhia @drash_t]

@TataPower Need urgent action from you for Cypress CHS, Powai, Hiranandani Gardens, Powai to sort this out. @Adani_Elec_Mum maintenance guy is supporting my mother who identified that our meter box was replaced by a scamster when our Tata payments are timely

[Drashti Turakhia @drash_t]

@SoFi
You lost a client today. Something shady is going on with your tech. Start an investigation on why your tech is creating dormant bank accounts (illegally since there is no customer consent obviously) for years before you lose them all!

[Drashti Turakhia @drash_t]

@tapairportugal @heyitsharshal @tapairportugal
Any particular reason why I am being held up for 24 hours for my flight - with transfer team telling me that there are no other options for Newark flight apart from the one departing at 18:45 pm when I see multiple itineraries for Newark?

[Drashti Turakhia @drash_t]

@heyitsharshal @tapairportugal of putting me into the earlier flight schedule for 12:20 pm from LHR to LIS which could have avoided this entire situation altogether. TAP staff at LHR told me 1:40 pm is a full flight and checked in my cabin bag too, whereas the flight was not even 50% full.

[Drashti Turakhia @drash_t]

@tapairportugal @heyitsharshal There are no lounges on the airport, no 1 day visa options to leave the airport and find an accommodation, all for a flight that was delayed which was known to the TAP staff in advance (I found out that the 1:40pm flight to LIS was delayed at 11:15 am GST) and no one thought(tbc)

[Drashti Turakhia @drash_t]

@tapairportugal @heyitsharshal I have reached out to multiple support staff from transfer team, police, airport assistance.
Everyone has kept me waiting since past 2 hours, with no option apart from waiting on a chair in the airport for 24 hours. TAP being a star alliance should be able to reroute me, help!