@jet2tweets how do I complain please? We book in-flight meals on 28th, you send me a 20% off voucher on the 29th for in-flight meals? You won’t let me cancel and rebook to use the voucher. You’ve penalised us for being organised which is really disappointing.
@SnapfishUK Hello, I purchased some 2025 calendars but whilst the front page is 2025, the months all show 2024 dates. I’m trying to find out how to contact you about this on your website but I’m struggling to find any details. How can I get in touch with you about this please?
@gohenry, tried to DM you but you want premium!? Wife trying to sort out Son’s GoHenry card but you’ve put the phone down twice on her. Before, she tried online chat, kept putting her to back of queue when transferring. I call, you are not helpful at all. What is going on there?
@OctopusEnergy Took me 55 mins to log in… my app started working after 6pm. If this logging in issue is going to be a regular occurrence, not sure if it’s worth it.
@ScottishPower Applied for export tariff in November when I got an email saying 3 weeks but we are on week 7. Any number I can contact you on please? When I call, I need an account number (which I don’t have) and the sales team I can get through to don’t know who I should contact
@HSBC_UK@HSBC_UK 🤔 I’m not sure that’s an update on the situation… How about a rough idea of how long it will take to fix? 1 hour? 1 day? 1 week? 1 month? Surely, you know what the problem is after almost 12 hours?
@HSBC_UK Intermittent? Not sure which definition you are using, That is a very optimistic term to use given that I’ve been trying to use the @HSBC_UK app throughout the day and it hasn’t worked.
@Wildwood_co_uk due to bad service from @ubereats_uk, you are going to lose custom. One hour late, food cold, @ubereats_uk service rude/unhelpful, drivers cancelling. At one point, someone on bicycle was to deliver over a 20 min car journey. Paid for priority 😂
@UberUKsupport No, thank you. I already gave your service centre 3 chances to help and I don’t believe that you will do anything. I was told that it’s your policy to do nothing to help mitigate nor compensate for the terrible service received, then they rudely cut me off the chat.
@CHROME4CLASSICS@millman_diane@coopuk Same issue. Saw tv advert, download Co-Op app and joined. Find out that I haven’t joined the “right Co-Op”. Local won’t accept card even though they benefit from Co-Op branding. Struggling to find a store that accepts it. Taking way too much time so we’ll just shop elsewhere…
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