Drew Caddy

Ladies and Gentlemen of the class of '07. Wear sunscreen. If I could offer you only one tip for the future, sunscreen would be it.

[Drew Caddy @drewcaddy]

@Telstra I’ve just spent an hour talking with your team via the Get Help service, and they were the ones who advised that it was cancelled. Not going to waste my time doing the again.

[Drew Caddy @drewcaddy]

@Telstra After waiting over 4 weeks for my preorder, I checked the status of my order. To my surprise it has been cancelled. Support informed me that it was automatically cancelled as the preorder expired. Was I told that the order was cancelled? No. Ridiculous!

[Drew Caddy @drewcaddy]

@Telstra another year, another botched iPhone preorder. Have sent you a DM.

[Drew Caddy @drewcaddy]

@Telstra Okay. I need to talk to someone about the preorder I placed last night. Is there someone there who can talk about that? The phone line suggested that department was closed.

[Drew Caddy @drewcaddy]

@Telstra Have sent a message to Help Chat over 8 hours ago, but still haven’t received any reply. Any chance of getting some help? Thanks!

[Drew Caddy @drewcaddy]

@Telstra So more like 12x7?

[Drew Caddy @drewcaddy]

@Telstra Hey Team, just placed a preorder, but had a question. Have sent you a DM. Would love some assistance! 😀

[Marques Brownlee @MKBHD]

Alright, I'll be giving away this $10,000 Gucci XBox to a follower who retweets this in the next 24 hours. I'll ship it anywhere on earth. Good luck.

Here's what's inside: https://t.co/Mung64czZs

[Drew Caddy @drewcaddy]

@Andrew_OSU Hey Andrew, is there any way to use a Sonos system as a default speaker with HomePod mini? Keen to ditch the built in Alexa for Siri, but keep the Sonos audio quality for playback. #homekitinsider

[Drew Caddy @drewcaddy]

@Telstra Sure! Sending now.

[Drew Caddy @drewcaddy]

@Telstra

[Drew Caddy @drewcaddy]

@Telstra @Telstra just thought I’d check back on this one. Still to this day no update, tracking number still not working, and once again, website stating the device I’ve ordered is in stock. What is going on here?

[Drew Caddy @drewcaddy]

@Telstra Check DMs. Has been sent in there previously.

[Drew Caddy @drewcaddy]

@Telstra Order Tracker

[Drew Caddy @drewcaddy]

@Telstra Yes. The website never loads.

[Drew Caddy @drewcaddy]

@Telstra Yes, they are aware of this. I’ve raised it multiple times, only to be told that it is certainly correct, and will be the only tracking number I’ll be provided.

[Drew Caddy @drewcaddy]

@Telstra And to add insult to injury, the tracking number I was provided doesn’t work on your tracking site, as I’ve been told their is a “glitch”. So I’m in limbo - not getting any updates even if you are updating its status! This whole process has been a total shambles!

[Drew Caddy @drewcaddy]

@Telstra But it was previously noted as “in stock” the week after the launch, not to mention when I preordered it on the 18th. Does that mean that the Pro Max that is “in stock” now is just “estimated”. Will be a shock for those who place an order now!

[Drew Caddy @drewcaddy]

@Telstra The website only now says 1-2 weeks. If that’s the case, I will be expecting it by the end of this week, as the date my “order” went through would have been launch day?

[Drew Caddy @drewcaddy]

@Telstra Hi Ash, no, still no update. Yet again have been told to wait and expect a call within 24-48 hours. Been the same response for coming up to 2 weeks now!