It shouldn’t need to be said but after a hateful couple of days maybe it’s positive for someone to hear:
We unconditionally support Trans people. We will always do what we can to ensure our gigs, and our band generally, is welcoming and fun for people of all genders ♥️
I'm such a fan boy of @jakek and @jazer 50 pages into #MakeTime and I'm feeling better about life and getting what is important to me, in focus. Love this book!
Map your customer's journey. Then look in the mirror and ask yourself who you want to be for your customers in each moment that matters most to them #customerjourney#workshop#CX#designthinking https://t.co/xWsgbwJzqD
This is probably one of the truest things I’ve read in months. We are suffering from a vacuum of leadership that understands how to lead, inspire and grow their people. https://t.co/kNNuTxCc8l
In most countries, it's up to you to prove you're underpaid.
In Iceland, it's now up to your boss to prove you're being paid fairly.
Are you listening, rest of the world?
https://t.co/zqCPdgm1Ra
"#participatorydesign allows us to address root causes of the problems rather than symptoms, and, therefore, leads to better experiences & outcomes." -@Madpow via @UXMAG https://t.co/dwzhbtwiFX
As we count down to the new year, we get to reflect and prepare for what’s ahead. For all the bad news that seemed to dominate our collective consciousness, there are countless stories from this year that remind us what's best about America.
Ten-year-old Jahkil Jackson is on a mission to help homeless people in Chicago. He created kits full of socks, toiletries, and food for those in need. Just this week, Jahkil reached his goal to give away 5,000 “blessing bags.” That’s a story from 2017. https://t.co/muxPZnEGkd
All across America people chose to get involved, get engaged and stand up. Each of us can make a difference, and all of us ought to try. So go keep changing the world in 2018.
Key phrases, missing from practically every portfolio case study I read:
• The challenge we ran into was…
• I realized we didn’t understand…
• Our first attempt to address this challenge was…
• We learned these critical things we never knew about our users…