Adriano Donato Couto

Italian/Brazilian. Software developer. Blogger at

[Adriano Donato Couto @drikodc]

@consulbr @CasasBahia Enviei mensagem por lá agora. Bom dia!

[Adriano Donato Couto @drikodc]

@CasasBahia @consulbr Respondido.

[Adriano Donato Couto @drikodc]

@ElectroluxBr Olá, tudo bem? Estou tentando resolver um cashback não pago há alguns dias. No chat da loja, me pediram para entrar em contato com o SAC via chat ou telefone. Ao telefone não me ouvem e desligam. No chat, a página não carrega. Poderiam me ajudar?

[Adriano Donato Couto @drikodc]

@organizze Contas bancárias com nomes cortados, algumas contas sem nome. Além disso, uma transação que já tinha sido marcada como paga voltou das cinzas como não paga e vencimento um mês à frente. Espero, de coração, que isso resolva sozinho. Pq tem conta antiga que nem sei o nome correto.

[Adriano Donato Couto @drikodc]

@VirginAtlantic @LATAM_BRA Perfect! I will proceed this way. Thank you. :)

[Adriano Donato Couto @drikodc]

@VirginAtlantic hello! I have booked a flight with points, which will be operated by @LATAM_BRA and I can't select seats. When I follow the instructions on your website, I can't manage my booking via Latam as my booking number is not valid with them. May you help me, please?

[Adriano Donato Couto @drikodc]

@AskVirginMoney guys, I cannot approve transactions via the app (MasterCard ID check). It always says the request is expired. And approving it via SMS doesn't work either. Are you aware of this?

[Adriano Donato Couto @drikodc]

@smiledirectclub Tried via chat, but got no success. When I got an e-mail from Toby trying to know if all was right (Enrollment team), I mentioned about the problem and he helped me. 👏🏻 Thanks you, guys. Waiting for my new smile now. 😁

[Adriano Donato Couto @drikodc]

@smiledirectclub hello! How are you? I have tried different working debit cards, but none works. First payment in a 12-payment plan. Could you help me, please?

[Adriano Donato Couto @drikodc]

@vuecinemas hello! Something is going wrong with your website. When I try to login w/ user/pass using my phone, it complains I used Facebook before. When using Facebook, it fails. The reset password link works, but then the login is not working again.

[Adriano Donato Couto @drikodc]

@Iberia_en Any ideia, @British_Airways? 🥲

[Adriano Donato Couto @drikodc]

@Iberia_en hello! Could you help me with one thing?
I am trying to combine Avios, moving a bunch of them from BA to Iberia plus. On BA, it says (after logging in to Iberia) that the service is not available and that I should try later.
On the other way... (...)

[Adriano Donato Couto @drikodc]

@Iberia_en Thank you! However, my valid UK address in my BA account doesn't get through on Iberia's website. It doesn't accept postcode with letters, for example.

[Adriano Donato Couto @drikodc]

@Iberia_en Hola! Sent you a DM with the data. And yes, I can confirm both accounts hold the same data and are both 90+ days old. The only difference is on Iberia for my address, as it doesn't accept letters from my UK postcode.

[Adriano Donato Couto @drikodc]

If I start from Iberia plus website, it says "Sorry, you currently don't meet the terms and conditions to combine Avios. My account is more than 90 days old and I have Avisos credited there in the last 90 days (via credit card). What could be the problem?

[Adriano Donato Couto @drikodc]

@kalungacom Olá! Quanto tempo demora, depois de pagar com Pix, para ter pagamento confirmado?
Compra digital.

[Adriano Donato Couto @drikodc]

@ClaroBrasil Olá, @ClaroBrasil?

[Adriano Donato Couto @drikodc]

Olá, @ClaroBrasil! Fui a uma loja em Muriaé-MG para efetuar a troca de titularidade de um chip e a moça disse que só seria feito por telefone. Por telefone, disseram que só pela loja. Novamente na loja, disseram que só telefone. Como posso resolver isso?

[Adriano Donato Couto @drikodc]

@ClaroBrasil Como proceder? A mesma atendente da loja me barrou duas vezes em relação ao processo, por dizer que eles eram apenas revendedores e ela só faria a transferência se eu migrasse para um plano.
Agradeço que entendam a situação, mas não me ofereceram solução para o problema.

[Adriano Donato Couto @drikodc]

@monzo Found the chat after Googling it. Thank you. But the Monzo person from Payment Team said that they can't help me be Aude no payment was made. Terrible help. What if the company creates another direct debt with my details and I don't notice? Nothing can be done?!?