@JioCare kindly resolve the complaint as your engineer is not responding. For past 5 days jio fibre internet is not working.Kindly take immediate action.
SR00002JJ6JB - Specific
Error/VOC: ST - Proactive INACT
@JioCare Thanks, but this is the same response I’ve been getting repeatedly. I need a clear update with a timeline, not just reassurances. Please treat this as urgent.Pls escalate this and not generic message.
@JioCare@JioCare Hi Nelson, I’ve been following up daily, and I keep receiving the same message without any real update. Can someone please provide a concrete date and time for the engineer visit? This delay is really frustrating.