Eduardo Brigagao

[Eduardo Brigagao @edmbrigagao]

Been a loyal @AmexUK customer for 10years with the BAPP card. Since 2023, the annual fee has been increased twice.54% increase. Higher spend threshold. No real improvements to the companion voucher. Asked for a retention offer and got HALF of what new customers get. Zero loyalty!

[Eduardo Brigagao @edmbrigagao]

Thank you Rachel at #BAholidays for helping me and my family return to the UK after my PMI/LGW with @British_Airways was cancelled.

[Eduardo Brigagao @edmbrigagao]

@British_Airways - the last 3 times I had to contact BA over the phone has been very disappointing. Every single time the representantive puts the call on hold so they can check something and *EVERY TIME* the line disconnects! Can't be a coincidence. This means hours wasted!

[Eduardo Brigagao @edmbrigagao]

@tapairportugal OK, obrigado pelo retorno.

[Eduardo Brigagao @edmbrigagao]

Boa tarde @tapairportugal. Segundo dia consecutivo em que tento fazer uma reserva GRU/LIS/LHR e sempre o mesmo erro, podem me ajudar?

[Eduardo Brigagao @edmbrigagao]

@Barclaycard Thank you for getting back to me. I will send you a DM.

[Eduardo Brigagao @edmbrigagao]

@Barclaycard - will you ever reply to my #BarclaycardAvios appeal? I tried over the phone and you told me to send a letter which I did and so far no reply. Letter was posted on 17MAY! 👎

[Eduardo Brigagao @edmbrigagao]

@itau Aconteceu nada não. Só estava elogiando a melhoria na área pix. 👍🤷‍♂️

[Eduardo Brigagao @edmbrigagao]

@itau 👍 para melhoras da área #PIX no #appitau

[Eduardo Brigagao @edmbrigagao]

@Barclaycard @Barclaycard, thank you for getting back to me. Yes, if you could guide me on to contact you, it would be great.

[Eduardo Brigagao @edmbrigagao]

@Barclaycard. May I please have an answer as to why my application for the #BarclaycardAvios was denied when I have ALL the requirements for the card? Also, I appealed the application on 31MAR and was promised an answer via text message in 2 working days, nothing so far!

[Eduardo Brigagao @edmbrigagao]

@TfL - is there something wrong with the #santandercycles app? Basically I have all card details saved in the app, but for a week or so it now asks me for my card details again and does NOT issue me a release code.

[Eduardo Brigagao @edmbrigagao]

@UPS_UK - really frustrated with your customer service. It's beyond disrespecful. Over 50min on a call asking to be put through to a supervisor and just being repeatedly put on hold! Why?

[Eduardo Brigagao @edmbrigagao]

@ThreeUK #thumbsdown to your customer service. Just had call from someone offering me an upgrade. When I said I didn't want it, but in fact needed help with a #network issue, he hung up the phone!!

[Eduardo Brigagao @edmbrigagao]

@tapairportugal - really frustrated! Tried calling your customer service 3 times, all times 60+ minutes and then the line drops. Really frustrating.

[Eduardo Brigagao @edmbrigagao]

@tapairportugal - please confirm a UK phone help desk phone No. Have been trying on the [phone] for 55’ and no answer!

[Eduardo Brigagao @edmbrigagao]

Thank you @British_Airways #BAholidays. Huge shout to the Duty Office team! Once again, thank you!!!!

[Eduardo Brigagao @edmbrigagao]

@viacaocometa_ parabéns, que site ruim!!! 👎👎👎

[Eduardo Brigagao @edmbrigagao]

@_casualtravel I try to do the same, use the BA eStore for most shopping, however quite often they cancel the Avios credit saying I did not complete the purchase via the website, clicked on a mkt banner... has the same ever occurred with you?

[Eduardo Brigagao @edmbrigagao]

@LATAMAirlines - You charged me twice for a ticket BUD-FRA-GRU however I never received any email confirmation with the booking reference!!!