@tempestcarhire@EuropcarSA
I returned a car at the end of June and have still not received my deposit back, despite being invoiced and charged for the etolls. Numerous calls and visits to the branch, still nothing
@Tempestcarhire_ @tempestcarhire I returned a car at the end of June and have still not received my deposit back, despite being invoiced and charged for the etolls. Numerous calls and visits to the branch, still nothing
@Tempestcarhire_ I returned a car on 15 July, have been invoiced for actual costs but have not received my deposit back despite constant calls. Please help
@TAKEALOT trying to arrange for the return of an item - tried twice, and am told collection has been arranged, but I have not been contacted (reference RRN-3d32-5189 and RRN-1899-cc82)
@MTNza , @MTNzaService what is your policy with regard to technical faults . i have a samsung (screen is losing colour - not water pr physical damage) still under contract, but older than 12 months. does this fall within mtn's warranty?
Does @FlySafair not communicate with travellers? Failed to inform me of a missing document needed for refund,now when I have submitted there is no confirmation everything is in place. Booking ref TCBLYX and GETFWO. #poorcustomerservice
@FlySafair Yes. Email sent to [email protected] and to the consultant who assisted [email protected]
Pls note Twitter is not my preferred communication channel, but seems the only way to get a response
@kulula I am still waiting for a refund requested 27 March 2018 to be processed following the cancellation of a flight due to the passing of my father. Flight reference BSZQSF. Email correspondence with Nichole Jaggers
@eksdomSA Hi. Our Finance team confirms that the refund requests were received on 27.03.2018. Please note that our refund process takes 7-21 working days. - BN
@FlySafair policy relating to a partial refund for a cancelled flight of the surviving spouse to heartless and shows no regard for the loss of life. Why would a surviving spouse be travelling after losing a loved one? #Heartless
@hellopetercom is a site aimed to empower customers to take action in an attempt to achieve a desired service level or product...@FlySafair does not even follow up on complaints logged here #poorservice
@FlySafair still no response to my requests for refunds requested 27 March nor to my complaints lodged on 6 April for booking references GETFWO and TCBLYX. These relates to death of passenger and surviving spouse being unable to travel