Eleanor

[Eleanor @El_Stafford]

@O2 Thanks for letting me know 👍🏼

[Eleanor @El_Stafford]

@O2 hi, I’d like to check if this number is legit or not please? 020 8079 8068 they are claiming to be O2 but when asked if this was a legitimate call they hung up…

[Eleanor @El_Stafford]

@BritishGasHelp hi, this is my second message, please can someone get back to me?

[Eleanor @El_Stafford]

@BritishGasHelp can you look into when I should receive my gas/elec bill for June please? The app is showing nothing outstanding yet and I am unable to chat to anyone on the app to help…

[Eleanor @El_Stafford]

@LNER Hi, I booked tickets on the 25th oct for travel on the 2nd Nov & I have still not received the tickets due via 1st class post. I was not given an option for an e-ticket either, please can you let me know when I will receive these or can I please have an option for e-tickets

[Eleanor @El_Stafford]

@nwater_care Hi, I’ve had a large payment taken from my account even though my account is closed and I have moved house. Please can you let me know how to organise a refund from you? I have emailed but it says that will take up to 10 days for a response. Eleanor

[Eleanor @El_Stafford]

@ef_0436 @kirawontmiss Omg dead 💀

[Eleanor @El_Stafford]

@eve_faw36 Oh thank god! I know if I have to have anything bring on a generic cold 🙏🏼 always on the run up to Xmas, so annoying isn’t it!

[Eleanor @El_Stafford]

@eve_faw36 I have started feeling not too well last night! Taken a lateral and it’s neg but also gone for a PCR to fully rule out covid! 🥴helpppp! Hope you feel better soon 🙏🏼

[Eleanor @El_Stafford]

@johnlewishelp Hi, I have now received my order but it was one day late so unfortunately not as paid for, am I able to get a refund delivery? Thanks

[Eleanor @El_Stafford]

@JohnLewisRetail I was due an order today & paid for named day delivery but haven’t had any updates, please can you help? I have been on hold for 30mins trying to get through to customer service…

[Eleanor @El_Stafford]

@AskKlarna @Klarna Will do thanks!

[Eleanor @El_Stafford]

@Klarna I am having an issue paying for an ASOS order which is due today. I have tried making the payment 3x now across the past week & it’s not going through. My card is in date & I’ve just paid for a H&M order so not sure what the issue is - can you help?

[Eleanor @El_Stafford]

Why do people speed up when you walk past them, like why…I need to know why people act this way 🤷🏻‍♀️ especially if they’ve been dawdling up until this point…

[Ross Sayers @Sayers33]

Drinking when you're 18: eating's cheating!

Drinking when you're over 25: if I drink on an empty stomach I will genuinely not live to see another sunrise

[Eleanor @El_Stafford]

@ASOS I am due to be sent a code for my next order for opting for a longer delivery time & I still haven’t received this code yet and it’s been nearly 2 weeks since I ordered. Please can you look into this?

[Eleanor @El_Stafford]

@SilkFred There should have been no attempt today as I rescheduled it for tomorrow, the first day they never even left a card it was upon checking tracking I noticed they had ‘tried’ to deliver! I also got part of my order today & the wrong dress was included so now having to return that

[Eleanor @El_Stafford]

@SilkFred hi, please can you update me on where my order is? DPD site not working & so far are completely unreliable, not following instruction for resolvers tomorrow - came today when I wasn’t in. I paid god next day delivery as well!

[Eleanor @El_Stafford]

For *redelivery

[Eleanor @El_Stafford]

@gonortheast still no bus? Any update?

[Eleanor @El_Stafford]

@gonortheast can you let me know where the 1.02pm bus is due at sir Bobby Robson way please? I’ve been here since 12.50 and nothing…