Elan Freedberg

Clicktaler, family dude, skater, surfer #socialmaven #CX

[Elan Freedberg @elan406]

😍

[Clicktale (now Contentsquare) @Clicktale]

We love this quote from @Intuit's @atticustysen at #AdobeSummit - data shouldn't exist in a silo.

@adobeSummit

[Clicktale (now Contentsquare) @Clicktale]

What a timeless quote.
#AdobeSummit
@AdobeSummit

[Ian Gertler @iangertler]

“If you don’t evolve, you expire.”

@RWitherspoon on the keynote stage at #AdobeSummit sharing some #WednesdayWisdom.

[Elan Freedberg @elan406]

@bogie_yaalon כל הכבוד!! האמת תנצח

[Elan Freedberg @elan406]

Tips and tricks: How can water companies use digital to improve customer experience? https://t.co/yszAJzAknH

[Elan Freedberg @elan406]

What are your digital customers telling you? Reading “digital body language” can bring a human touch to marketing https://t.co/sy1qkCkzrs

[Elan Freedberg @elan406]

Marcus' impressive Q4 performance shows incumbents can play the fintech game https://t.co/4lI3n4I4xn via @businessinsider

[Gary Williams @Gdub1969]

Great insights for Finserv

[Clicktale (now Contentsquare) @Clicktale]

Listen to senior marketing execs from Avis, TIAA and PepsiCo talk about the datasets, solutions and models that can help improve #DX https://t.co/0BDQE5SijU

[Elan Freedberg @elan406]

Tap. Zoom. *Flush*. Repeat? Apparently so for 1/5 of American consumers on Black Friday weekend, who shopped from the comfort of their bathroom/washroom/WC/00!
How do retailers cater to shoppers in different physical contexts? Read on:…https://t.co/o3ciqltj9Z

[Elan Freedberg @elan406]

FB users (myself in there) should read: The 7 biggest revelations from the huge trove of Facebook emails that UK Parliament just leaked https://t.co/vXahpt3TkO via @businessinsider

[Clicktale (now Contentsquare) @Clicktale]

Hear from Luke Horgan, Director, Digital Channel Analytics at @USAA, and @LirazMargalit Head of Behavioral Research at Clicktale, as they share ground-breaking use cases, including deep analysis of data, digital behaviors and customer journeys.

https://t.co/4PkXQptgUv

[Elan Freedberg @elan406]

@Clicktale and @OracleMktgCloud have teamed up to highlight 3 ways to put your consumer into context.

Learn all about them in this report.

https://t.co/QXDQqZlYOs

[Elan Freedberg @elan406]

Proud to be on a killer team that helped our retail customers excel on Black Friday weekend!!
Check out @ggalat's blog on specific ways we helped customers during this critical period.
#cx #BlackFriday #retail https://t.co/Y97oZG4CV5

[Elan Freedberg @elan406]

Awesome. https://t.co/cdtKhTzryA

[Tuval Chomut @TuvalChomut1]

Similar findings to the @Clicktale research on customers' stress, mindsets, and emotions.

Bottom line: understanding customers' emotions is crucial for developing and maintaining impactful #CX

https://t.co/yrs8QN3psy

[Elan Freedberg @elan406]

@Gartner: All retail’s worst Sears just came true https://t.co/NwKnJabeBQ

[Elan Freedberg @elan406]

Mobile banking is reaching a saturation point in the US: evidene from JPMC and Wells Fargo
https://t.co/CJ8bU7hsh9 via @businessinsider

[Elan Freedberg @elan406]

Umpqua Bank continues to trailblaze when it comes to combining the best of digital and physical to better serve customers. Read about their latest Human Digital Strategy.

https://t.co/NtAqqkoExv

[Elan Freedberg @elan406]

@FinancialBrand talks about Umpqua Bank's doubling down on its 'Human Digital' strategy https://t.co/RF9ARZIHI4 via