Lee Barnish

[Lee Barnish @elbarnovic]

@WeBuyAnyPhone you have my phone, have offered me 33% less than the original quote (even though the phone is in very good condition) and are now ghosting my messages. Can you please respond to my email and return my phone ASAP so I can go via a more trustworthy/honest business.

[Lee Barnish @elbarnovic]

@Debenhams - ordered Christmas presents last week with next day delivery. One item has got lost in their postal tracking and Debenhams refusing to send me another in time for Christmas. Where is the customer service?!? It’s Christmas for goodness sake 🎄🙁

[Lee Barnish @elbarnovic]

@jet2tweets I'm flying to Spain with my 2 daughters (1 & 3 year old) next week. I have just checked in and your system has chosen to sit my 3 yr old daughter on her own and away from me. I just spent 40 minutes on hold to eventually have the phone cut out/hung-up. HELP PLEASE

[Lee Barnish @elbarnovic]

@FirstPremierUK - Non existent customer service. Twice I have spent 30+ minutes on hold before giving up and sent 2 separate emails asking for assistance, which have both been ignored. Hopefully this might work - could I please request a call back to assist in my on-line account?

[Lee Barnish @elbarnovic]

@TheRedmenTV Twat!

[Lee Barnish @elbarnovic]

@TheBrekkyClub - ridiculous customer service!!!! had a client meeting booked @TheBrekkyClub and it turned out the Canary Wharf restaurant was closed, due to a gas leak. No effort made to inform me (or any other customers). A simple call would have been nice 👍🏼

[JM @JoshuaMazzeo]

@elbarnovic @SamsungUK Oh my god! Yes, they are terrible! they need to fix it for you. that is unacceptable, anyone reading this should remember all the other brands of TV that do not break for years on end. I have a Sony now after having a similar issue with them.@SamsungUK replace this tv

[Bowman @adam_bowman]

@elbarnovic @SamsungUK Hi @elbarnovic this happened to me! @SamsungUK came for a home visit and provide no help! This resulted in me formaling a complaint to head office and to this day nothing has been done about it expect them sending me a new remote for a TV that is broken! #boycotsamsung

[Lee Barnish @elbarnovic]

@SamsungUK @SamsungUK I’d say it’s far from okay, but not much I can do. Daylight robbery as I paid £599 for a tv that lasted 2 years. #avoidsamsung

[Lee Barnish @elbarnovic]

@SamsungUK - shockingly bad customer support and customer service. I would strongly recommend avoiding buying @SamsungUK products as when they break, you’re left on your own to repair/replace

[Lee Barnish @elbarnovic]

@SamsungUK No, as it’s a waste of time. Your customer service and customer support is non existent and only for face value. As soon as this goes to DM you will explain that you won’t help as it’s a ‘technical issue’ and I will have to pay to replace/repair. Robbery!

[Lee Barnish @elbarnovic]

@SamsungUK - completely unacceptable customer service from @SamsungTV @SamsungUK . They sell a faulty product and then expect their customers to pick up the cost for repair/replacement knowing full well it can’t be repaired

[Lee Barnish @elbarnovic]

@adam_bowman @SamsungUK Sorry to hear about your experience Adam. I’m shocked at the level of customer service so far and now I really don’t know where to turn! @SamsungUK @Samsung @SamsungTV are just hoping I keep quiet and accept the fact their product is faulty, so they don’t have to do anything!

[Lee Barnish @elbarnovic]

@SamsungUK I’m really disappointed by your level of customer service. My 2 year old, £599 Samsung Ultra HD HDR TV has decided to break through absolutely no fault of my own. This is down to poor craftsmanship, yet your customer support team won’t replace or repair the tv.

[Lee Barnish @elbarnovic]

@JoshuaMazzeo @SamsungUK Thanks Josh. I agree so let’s hope they do the right thing and service their customers appropriately

[Lee Barnish @elbarnovic]

@laurachesh @SamsungUK @SamsungTV Hi Laura. I genuinely can’t believe the way I am being treated, given I have been a loyal Samsung customer for a number of years. The product they have sold is faulty, why should this cost me? Anyway, thanks for your message and support :)

[Lee Barnish @elbarnovic]

@SamsungUK As expected, @SamsungUK ask you to DM so they can then shut you down out of the public eye. Absolutely no time spent to understand my situation, caused by a faulty product they have provided. £599 spent on a Samsung TV that lasts 2 years 😂

[Lee Barnish @elbarnovic]

@SimonCowell fancy a beer mate? #skinnybrands #skinnylager

[Lee Barnish @elbarnovic]

@EdelOptics - Made an order, paid for my order and no sign of my purchase. I have tried calling but the number doesn't work. Nobody has come back to my emails.

I have private messaged so lets see if I get a response and update on my order.

[Lee Barnish @elbarnovic]

@WandyMcNoble how's Canada? Happy 2013 x