Pantera Arzhintar

Ruby. Wine. Agile Stuff. Food.

[Pantera Arzhintar @elbbirt]

@StubHub Holy shit. You sold me fraudulent and tickets that the venue did not accept and then you absolve yourself of responsibility and don’t even refund the tickets? How can you do business like this?

[Michael Grinich @grinich]

Today WorkOS is launching auth.md

An open protocol for agents to register for services on the web.

We're partnering with @Cloudflare and @Firecrawl as some of the first providers.

Why did we build this? And why now? 🧵

[Pantera Arzhintar @elbbirt]

@united 30 minutes before boarding you bump me out of my premium economy seat to the back of the plane. I go to the gate early and my seat is just given away? WTF?

[Pantera Arzhintar @elbbirt]

@beli_eats Just went through your onboarding. And oh my god if that’s not some messed up manipulation you’re leaning into to force someone to complete an invite for certain features. Especially because the app claims that invites go away after leaving that screen. Feels scummy.

[Pantera Arzhintar @elbbirt]

@Apple does anyone working in the Health app even use the medications feature? It freezes. Crashes. Sometimes shows a blank screen. Sometimes lies and shows no medications. Sometimes loses your schedule (that just happened).

[Pantera Arzhintar @elbbirt]

@Crunchyroll Your Google TV app has a couple of crappy bugs. I tried to report them to your support. First they accused me of sharing my account, then said it was my fault, and then logged me out of all other devices and promised it would fix it. I didn’t. Sincerely: annoyed user

[Michael Grinich @grinich]

@okaris try @AuthKit ?

[Pantera Arzhintar @elbbirt]

@USPS how is this considered delivery in a city where anyone can walk by and take the package?

[Pantera Arzhintar @elbbirt]

@ShopifySupport it would be 💯if the Shop app grouped my orders to their tracked packages. In my Shop app they are listed as separate item making it really hard to tell what’s arriving.

[Pantera Arzhintar @elbbirt]

Hi @barkbox I’ve spent 4 days waiting for your support team to rectify a stolen package. What does it take to get some help? This is on behalf of my doggo, who can’t type with her paws and she is sad.

[Pantera Arzhintar @elbbirt]

Congrats to Ameesha & @KendallStraut on this launch!

[WorkOS @WorkOS]

🎁 Launch Week Day 2: Roles 🎇

With Roles, defining access control levels for your users is now a breeze.

Role information will show by default when a user session is initiated.

Best of all, it's free up to 1,000,000 users. 🚀

https://t.co/70egMS7hNa

[Pantera Arzhintar @elbbirt]

@DoorDash my order included an item that was literally fuzzy with mold (want a photo?)

Your support would only refunded the single item. Would you trust any food from that restaurant? We don’t. Your agents also force closed my chat. Twice. Please fix this.

[Pantera Arzhintar @elbbirt]

@TMobile just spent an hour with support. Sales issued me invalid insider code. Nobody online can fix this for me. Customer care, rebates, and sales all pass the buck to each other. Now I’m told I must go into a store. That’s another hour of my time.

Who can fix this?

[Pantera Arzhintar @elbbirt]

@googlefi I ran out of patience. Your support team put onus on me to reproduce the issue again with even more detailed evidence. I gave up and switched carriers over the weekend. Inconsistent delivery of text messages on iPhone and this truly terrible support experience are why I left.

[Pantera Arzhintar @elbbirt]

@googlefi I never received a number of group text messages. Many senders over many days. Your support tells me the problem is with all of them. That my service is fine. You know how bonkers that sounds?

[Pantera Arzhintar @elbbirt]

@ShopifySupport the Shop app tells me I need to contact my bank or cc if seller is unresponsive and I need a refund. I used Shop Cash. How do I contact you?

[Pantera Arzhintar @elbbirt]

@1Password your team responded to a critique in my iOS app review: “You can view item categories from within the "Items" tab, after clicking "Customize" and adding it to your current view.” Seems false. What gives?

[Pantera Arzhintar @elbbirt]

@qookins You know, if I were a blimp, I wouldn’t get too cozy with a creature that can both fly (so it can get to me) and has a habit of biting holes in things.

[Pantera Arzhintar @elbbirt]

@qookins I’m confused. Were you also stung by a blimp? Or was the blimp just the distraction so the wasp could get in nice and close?

[Pantera Arzhintar @elbbirt]

@qookins I’m still trying to not see other people as plague carriers. Only mildly successful thus far.