Elena Cortesi

Executive District Manager -Arbonne & GM @ Blue Point Jewellers

[Elena Cortesi @elenucc]

@FedExCanada I have an appalling situation that I need resolution for immediately. Calling and dealing with CS has been futile. I need to speak to someone urgently.

[Elena Cortesi @elenucc]

@AirCanada WAITING A YEAR FOR COMPENSATION!!!! Delayed flights to Italy, delayed baggage for 4 days, damaged contents and filed claims while in Italy and still no response. Contacted CS several times. No success. Anyone else have suggestions on what to do? #aircanada #wtf #helpme

[Elena Cortesi @elenucc]

@Rogers still not fully back online. Wi-Fi is spotty and signal is very weak. Tried calling CS and it’s impossible to get though. When can we expect full service and how will we be compensated?

[Elena Cortesi @elenucc]

@DHLexpress HELP. YOU have had my package in customs for almost 30 days. Your customer service is terrible. Your lack of communication is unacceptable. I NEED MY MERCHANDISE.

[Elena Cortesi @elenucc]

Traveling to CUN from YYZ April 22 and want to get an accurate idea of the delay. Flight WG515. What’s the scoop? @SunwingVacay

[Elena Cortesi @elenucc]

@SunwingVacay what’s the deal for flight WG515 departing from YYZ to CUN on April 22? It’s been delayed by 3 hours so far but want to get an accurate idea of departure time/date. Any info?

[Elena Cortesi @elenucc]

Traveling this Friday to @PHHotelsResorts via @SunwingVacay Did you know that if you cancel one passenger due to a medical emergency you are charged a $2200 supplement (more than the original price we paid)? No one will help. Is that reasonable? Someone call pls

[Elena Cortesi @elenucc]

@CTVToronto This is horrifying. My mom was in a home for about 3 months and my dad couldn’t stomach having her there. I didn’t see it but clearly he did that the care wasn’t upto par. He pulled her out and contributed to care for her himself at their home until they both passed.

[Elena Cortesi @elenucc]

@pizzeriamoretti just came from a Jays game and walked into the restaurant to get a table. Been there before and loved it. Was greeted by an arrogant gentleman who told us the restaurant was closed but others were sitting there. Pretty woman syndrome? We are foodies & turned off.

[Elena Cortesi @elenucc]

@ChezLavelle had an amazing time here today lunching with my Bella. Shoutout to our server Constantine and the hostesses Jasmine and Taylor. What exceptional service!!!!!!

[Elena Cortesi @elenucc]

@GOtransit Train cancelled from King City to union this morning. No announcement. Had to call. Late for an appointment now. Bought round trip tickets from the machine at King City. Have to jump thru hoops to get a refund. I need a refund immediately!!!! help!!!!

[Elena Cortesi @elenucc]

@Rogers Can u DM me? And I’ll reply. Can’t seem to have success DMing u

[Elena Cortesi @elenucc]

@Rogers had an issue on Saturday that was never resolved. Got disconnected when being transferred to a manager. Called back and was told managers are not available. Asked for a call back from a manager. Was told that would happen Sunday. It’s Thursday. Hello!

[Elena Cortesi @elenucc]

@Rogers I don’t have time to wait on HOLD AGAIN. can someone please call me?

[Elena Cortesi @elenucc]

@RogersHelps I’ve called back and am on hold again. Can I have a manager call me now directly?

[Elena Cortesi @elenucc]

@Rogers after 2 hours on the phone with CS and waiting to be transferred to a manager to rectify a mess up from Rogers, when actually being transferred I was disconnected.

[Elena Cortesi @elenucc]

⁦@Eminem⁩ what do you think? https://t.co/zQsUPV4m8V

[Elena Cortesi @elenucc]

@the_cra I am very grateful@foe all that you do BUT I can’t get a proper timely solution to my issue when applying doe the new CRB. I’ve spent hours on the phone for 2 days and still no timely resolution. HELP

[Elena Cortesi @elenucc]

My 14-year-old baseball-loving, softball-playing babe has painted this in honor of a player she admires. What do you think @Cody_Bellinger ??? I think it’s pretty awesome! #gododgers⚾️💙

[Elena Cortesi @elenucc]

@Starbucks so I got a new phone and reloaded my app on it and I had 125 reward stars that disappeared. I called CS and they told me that they don’t see any activity on my account since 2016. I told them that was a mistake since I use the app and my card 2-3/ month. No resolution