Identity security is more important than ever and presents a challenge in fragmented IT ecosystems. Here's what @CybrHawk_ is doing about it. https://t.co/BznYzmIQc9
@OptimumHelp@ThePatAgudow@OptimumHelp Stop telling us DM you. You just tell us there's an outage, which we know, you wont give us any restoration time, you will tell us to keep checking outage map, which is useless. Just give us ALL real information; don't waste our time and yours.
How to lose customers, exhibit A, by @optimum and @OptimumHelp When your in-store staff tells customers to call the contact center for assistance, but customer retention dept isn't open same hours as retail location #badCX#poorcustomerservice
Wonder why other airlines are winning? @AmericanAir blames supply chain for no bev service. @Costco has plenty of diet coke, just gotta care enough. Then no notification of additional delay when connecting leg pulls into gate at departure time. #usuck@JetBlue@Delta@AveloAir
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