Emma Mackrell

[Emma Mackrell @embigmac]

@ODEONHelp your BH2 cinema needs some serious work. Walked into screen 9 - absolutely stinks, no air con. No wonder you lose customers to the new Vue cinema! Your recliner cinema chairs are peeling and falling apart. Cancelled my limitless as a result. Disappointing

[Emma Mackrell @embigmac]

@ODEONHelp @ODEONCinemas

[Emma Mackrell @embigmac]

@ODEONHelp Having paid £15 (child)for a reclining seat it is extremely disappointing to see the state of the seats. All the leather peeling off. How can you justify charging these prices when they are in such bad condition? This is at BH2 Bournemouth odeon

[Emma Mackrell @embigmac]

@Tesco DM sent

[Emma Mackrell @embigmac]

@Tesco went to collect my order at Kinson, Bournemouth store. Queue of cars waiting, no truck, no staff. Finally we find out from a member of the public that our order is cancelled. No communication from Tesco even now. No staff helping customers and no shopping!

[Emma Mackrell @embigmac]

@bluelightcard your odeon/cinema discounts STILL aren’t working despite you and service seats being informed. Really disappointing. If you know there’s an issue then detail it on the app - avoid frustrations!

[Emma Mackrell @embigmac]

@ODEONHelp Hi, I have a booking tonight which I’d like to cancel or reschedule but I’m not being given the option in the app. Is that possible?

[Emma Mackrell @embigmac]

@marksandspencer I’m trying to email you about being sent the wrong item but just got a generic reply which didn’t answer the question! Please can you provide the email for customer service.

[Emma Mackrell @embigmac]

@jesskennett7 @AXS_UK @taylorswift13 Same, it’s a joke. What have they said to do as not responding to me 😞

[Emma Mackrell @embigmac]

@AXS_UK saying I’m a bot and my code has been used but it hasn’t!!!

[Emma Mackrell @embigmac]

@micol_petruzzi @feelunique Nope! Heard nothing back and still won’t work so went elsewhere sadly

[Emma Mackrell @embigmac]

@feelunique my payment will not process. Happens every time I use my card, just gets stuck after verification process and never completes. My card is saved, correct details and valid

[Emma Mackrell @embigmac]

@Pret your Bournemouth store has only offered 2 salad options for over a week now, why is this? It’s a good size store and literally the business is food! 2 salad options is pretty poor and disappointing

[Emma Mackrell @embigmac]

@TheUnmumsyMum Yes!! Was skeptical but they really do

[Emma Mackrell @embigmac]

@feelunique DM sent

[Emma Mackrell @embigmac]

@JennieGow So sorry to hear this and sending you and Jamie lots of love. Wishing you a speedy recovery x

[James Jordan @The_JamesJordan]

Anyone want me to tweet tonight???

RT if you do 🤪

[Emma Mackrell @embigmac]

@LivingProofUK is there an issue with your dry shampoo? I’ve had 2 faulty ones sent to me by Look Fantastic. I’ve contacted them but as you produce the product I think you should be aware. Very frustrating esp given it’s not a cheap item.

[Emma Mackrell @embigmac]

@BootsHelp No has responded to my DM. It’s been nearly two weeks since I placed my order!

[Emma Mackrell @embigmac]

@BootsHelp hi, my order was due for collection last Monday. Told it was delayed and heard nothing since?! Can I cancel it please.