Emma Clark

[Emma Clark @emclark1981]

@EtihadHelp 4 days, 10 messages, 2 emails and 2 phone calls and Etihad were unable to add a children’s meal to my booking for a child!!! I have never know anything so frustrating and ridiculous.

[Emma Clark @emclark1981]

@EtihadHelp trying to add a children’s meal to a flight on Thursday but no option and the children are all showing as adults? Please advise.

[Emma Clark @emclark1981]

@EE unable to gift data via the app.. just gives me a Grey screen? Any advice?

[Emma Clark @emclark1981]

@jet2tweets I’m just livid and gutted to be honest. Jet2 are thieves so if that’s the company you choose to work for then 👍🏻

[Emma Clark @emclark1981]

@jet2tweets Booked flights for my family for October half term on 1st June. Exact flights are now £600 cheaper. Absolutely disgusting. I get dynamic pricing but this a disgrace. I will never book again with Jet2 and am in contact with the financial ombudsman & CAA.

[Emma Clark @emclark1981]

@Jet2tweets52514 Wayne, mate you’ve got 4 followers. Please go away.

[Emma Clark @emclark1981]

@SpursStadium The communication around this event is diabolical. 72 hours before and have not received a single email with timings or anything.

[Emma Clark @emclark1981]

@British_Airways our bag has been delivered back (12 hours before we fly home) It was 23kg so we have no room or weight to add the essentials we have purchased to get through our trip. If we purchase a bag to travel home will this be covered under ‘essentials’ to claim back?

[Emma Clark @emclark1981]

@British_Airways day 3 of no baggage, no update, no communication whatsoever. Our entire trip has been ruined and BA are beyond useless.

[Emma Clark @emclark1981]

@British_Airways @lidiya65472132 And when we come home on Friday without the luggage ever making it to Cannes… then what????

[Emma Clark @emclark1981]

@British_Airways @lidiya65472132 When you say as quickly as possible what exactly do you mean? 24 hours later and we’ve heard nothing. Absolutely disgusting. This really is the last time we’ll fly BA.

[Emma Clark @emclark1981]

@manbaager Yes with pleasure. So you can try and scam me also 😂

[Emma Clark @emclark1981]

@British_Airways woken up this morning after the shit show that was Heathrow yesterday. No update on when or if we will receive our luggage.. we have absolutely nothing with us. We’re only only here for 2 more days! What happens then????

[Emma Clark @emclark1981]

@British_Airways landed in Nice and BA didn’t put a single bag on the plane. Absolute mayhem, how on earth do we get our luggage. Total joke.

[Emma Clark @emclark1981]

Wow @ZARA_Care your Twitter team are as good as your WhatsApp staff. Please can you tell me how I can escalate this further. 2 weeks and I have no item and no refund.

[Emma Clark @emclark1981]

@ZARA_Care almost 2 weeks ago I contacted you explaining an item was missing from my order. I have chased and chased and nothing. It’s disgusting that I’m out of pocket and no item. Your WhatsApp team say it’s under investigation which is a joke considering how long it has been.

[Emma Clark @emclark1981]

@ZARA_Care almost 2 weeks ago I contacted you explaining an item was missing from my order. I have chased and chased and nothing. It’s disgusting that I’m out of pocket and no item. Your WhatsApp team say it’s under investigation which is a joke considering how long it has been.

[Emma Clark @emclark1981]

@ZARA_Care almost 2 weeks ago I contacted you explaining an item was missing from my order. I have chased and chased and nothing. It’s disgusting that I’m out of pocket and no item. Your WhatsApp team say it’s under investigation which is a joke considering how long it has been.

[Emma Clark @emclark1981]

@FedExHelpEU is it policy to deliver a parcel before alerting the customer to import/duty taxes? Parcel delivered a week ago (and had no clue this was even shipped from aboard!), sent the order back already and been stung with a £255! How can you deliver goods before payment!

[Emma Clark @emclark1981]

@British_Airways 24 hours later and nothing. Absolute disgrace.

[Emma Clark @emclark1981]

@British_Airways landed in Larnaca 6 hours ago. Out of 7 cases we have 2. Had to leave the airport with ‘we might deliver them later’ no number to contact, nothing. Stuck in 35 degrees with 4 kids and not a single item of clothing. Absolute joke.

[Emma Clark @emclark1981]

@British_Airways It’s not good enough.