Emily McKnight

Manchester

[Emily McKnight @emhmck]

@ASOS_HeretoHelp my order says it’ll arrive on Saturday? Please can you advise as it should be here tomorrow. Thanks

[Emily McKnight @emhmck]

@Ryanair I requested a refund for my cancelled flight week ago, now I’ve been given a voucher? On the email it says I can “apply for a refund” I’ve already done this. How can I just get my money back?

[Emily McKnight @emhmck]

@TalkTalk I am honestly losing my mind!
I’ve tweeted 4 times, emailed twice, facebooked you twice and every time I call the phone channel I need is closed!
How am I supposed to talk to someone? Literally noone has responded to me and it’s been 2 weeks?????

[Emily McKnight @emhmck]

.@TalkTalk please can someone respond to my tweets, insta post and DM as it’s impossible to get through to anyone? Thanks

[Emily McKnight @emhmck]

. @TalkTalk how am I supposed to get through on the phones if you have closed every phone line? I need to speak to an agent about an incorrect email I have received. Your live chat is off and the “community” can’t correct the error - how am I supposed to get through to you??

[Emily McKnight @emhmck]

Every link that you advise to use, doesn’t lead to help - @TalkTalk why can’t I just sent an email instead of being taken to the forum which doesn’t answer or help?!?

[Emily McKnight @emhmck]

Please can someone help me with an email I’ve received that isn’t correct? @TalkTalk I’ve tried the process on the email, I just get cut off and no live chat - tried it all

[Emily McKnight @emhmck]

@OfficialPLT_CS my order said it would be here today, it’s not... checked the tracking and it said Wednesday??