emma

[emma @emma06310293]

@laceandfavour wedding shoes purchased from lace and favour arrived faulty and of unsatisfactory quality with broken clasps on diamantés and loose diamantés and I am being refused a refund which I am entitled to within the Consumer Rights Act. Very poor customer service.

[emma @emma06310293]

@LNER I would like to make a complaint against train manager Ian Knott travelling today on the 16:06 from King’s Cross to Lincoln. He was aggressive and rude shouting at me, a single passenger travelling with a baby, and he damaged by pushchair. Please send me details to complain

[emma @emma06310293]

@LNERsupports I would like to make a formal complaint against Ian Knott train manager of the 16:06 train from London King’s Cross to Lincoln today for being aggressive and unhelpful and causing damage to my baby’s pushchair. Please let me know how to make a formal complaint.

[emma @emma06310293]

@BritishGasHelp i need to remove my email address from an old rental property. Tried calling but told cannot do this by phone and to use the online chat. Online chat is elusive on your website. Please help

[emma @emma06310293]

@BritishGasHelp i need to remove my email address from an old rental property. Tried calling but told cannot do this by phone and to use the online chat. Online chat is elusive on your website. Please help

[emma @emma06310293]

@alexvoica please can you respond to my numerous tweets regarding the continued issues arising from the “configuration change”. The HelpCentre does not answer the questions or provide a solution

[emma @emma06310293]

@facebookapp Still no response from Facebook after 5 days. Surprise surprise there’s no way to complain about this ... @facebook @alexvoica @facebookapp

[emma @emma06310293]

@facebookapp @facebook no way to complain to Facebook.. isn’t that interesting!!

[emma @emma06310293]

@debengelman @facebookapp @Facebook Same. Still no reply. I have messaged on instagram and the only response was from Facebook Support for Payments and they said they cant help/look at the help centre which is equally useless!

[emma @emma06310293]

@facebookapp I have been logged out of my Facebook account because of a system time out and I cannot log back in (I am still logged into messenger). The help centre does not provide a solution. Please contact me to resolve the issue

[emma @emma06310293]

@GraceLeeRebecca @Moxter3 @facebookapp Did you get a satisfactory response from @facebookapp? I am having similar issues and the help centre is useless and I can’t get anyone at @facebook or @Facebookapp to engage with the real issues caused by their “configuration change” or try to resolve them

[emma @emma06310293]

@facebookapp @facebook @alexavoica using another one of the options via the help centre I try to recover my account and I get “account access not possible”. Please contact me to resolve this issue which was cause by your “configuration change”.

[emma @emma06310293]

@Facebook the system configuration has kicked me out of my account and I cannot log back in. The help centre does not provide an answer or solution. I have submitted ID and it will not let me resubmit any ID. Please contact me to help resolve this.

[emma @emma06310293]

I submitted ID as requested and it was rejection without reason. I have tried to submit further ID and evidence and it will not let me. I just get this error message.

[emma @emma06310293]

@facebookapp @facebook @facebookapp @alexavoica is anyone going to respond please?

[emma @emma06310293]

@facebookapp I am still unable to get back into Facebook. I cannot access my email account and it does not let me use my mobile number to ge the code (even though I have set my mobile no up). The help centre does not answer this issue. I have submitted ID which has been rejected w/o reason.

[emma @emma06310293]

@alexvoica @alexavoica and @facebook and @facebookapp I am still unable to get into my account after 5 days and have had no response from anyone. I have tried all the options on the HelpCentre and it does not work. I have sent my ID and submitted reports. Is anyone dealing with this?

[emma @emma06310293]

@alexvoica I am still blocked out of my account and the help centre does not not provide a solution. I have provided ID which has been rejected with no explanation and it will not let me submit further ID. I cannot access the email account for the code and it won’t send the code to my fone.

[emma @emma06310293]

@debengelman @facebookapp Thanks for taking the time to reply- I did try this based on your other comments but unfortunately it doesn’t work for me. I am still waiting for a response from @facebook

[emma @emma06310293]

@Facebook I got a session timed out notification & have been unable to sign back in. My email account linked to FB is blocked and it won’t give me the option to send the code to my mobile or other email. I sent ID which was rejected without reason. The help centre does not help.

[emma @emma06310293]

@facebookapp I have tried to create a new account using the same phone number but this has not worked and just complicated matters. Please can Facebook respond to me to resolve this issue