@TheRestory_ please can someone respond.
I sent a bag nearly 2 weeks ago and apart from an initial ‘bag received’ email I haven’t heard anything else. Despite the email saying I would receive further information the next working day. I have emailed with no response.
@Airandgrace I’m trying to exchange a pair of sandals but when I go to the return section it is saying my order number not recognised. I have tried emailing and calling but no joy. Please can you advise.
@DunelmUK I am trying to return part of an order. It is a large item so I need to arrange collection. I have followed the instructions as per your website and sent multiple emails. I have had no response. I can’t return to store as apparently it is too large. Please advise!