Emma-jade

coffee addict, sci-fi nerd

[Emma-jade @emmajade770]

@united Unfortunately that doesn't help with the issue now

[Emma-jade @emmajade770]

@united My husband's flight has been delayed by 8hrs and now his next connecting flight is not until 10hrs later . he shouldn't have to spend 10.5hrs stuck in the airport due to an issue on your end that could be avoided. He's been denied a voucher for a hotel too

[Emma-jade @emmajade770]

@BritishGas Sherry please answer my DM , a few moments isn't half an hour.

[Emma-jade @emmajade770]

@BritishGasHelp can you tell me why your customer service rep put the phone down on me once I asked to make a complaint and to raise a dispute for a bill ? She also conveniently told me that I couldnt speak to a supervisor either after going around in circles

[Emma-jade @emmajade770]

@BritishGas Hopefully I have a better experience this time .

[Emma-jade @emmajade770]

@ThreeUKSupport @ThreeUK I'm still having to deal with being sent bills for a plan your complaints department cancelled and waived the fees on. Ive been fighting your atrocious customer services since June. Definitely ombudsman time because you're all incompetent

[Emma-jade @emmajade770]

@ThreeUKSupport Yes on the live chat with the complaints department

[Emma-jade @emmajade770]

@ThreeUKSupport I did have an open complaint and the email to say it was resolved was dated the 25th of August, the charges are for the early cancellation fee that the complaints department told me and confirmed with me twice on live chat that the fees has be waived ...

[Emma-jade @emmajade770]

@JellCasey @ThreeUKSupport Honestly it's driving me up the wall , it's been since August. They couldn't organise a pi*s up in a brewery

[Emma-jade @emmajade770]

@ThreeUKSupport @ThreeUK
Over a month without WiFi and constantly talking with your awful customer service team , telling me the issue will be resolved and being told "just wait 3-5 days and it'll be delivered" 3 times now. Is the next step reporting to the ombudsman?

[Emma-jade @emmajade770]

@ThreeUKSupport Pete , I've spoken to customer service 6 times and every time they've said that the issue is resolved and to wait for another mifi to be delivered for it to not turn up ... It's not that complex of an issue

[Emma-jade @emmajade770]

@ThreeUKSupport @ThreeUK why is your customer service department so awful ? I've spent over a month without internet and spoken to your customer services more times then I can count and it's still not been resolved!

[Emma-jade @emmajade770]

@disneyinspired @Vans I brought them in America and can't find the pattern here at all 😭

[Emma-jade @emmajade770]

New emo milestone reached , crying over my favourite @Vans dying and the pattern being un-available in the UK so I can't replace them 😭

#TearsDontFallTheyCrashAroundMe
#smudgedEyeliner

[Ron Perlman @perlmutations]

I can’t believe you haven’t blocked me yet. You do know what a muthafucka is, don’t you muthafucka? @realDonaldTrump

[Sue Perkins 💙 @sueperkins]

In other news, over 4 million children in the U.K. are living in poverty.

[Emma-jade @emmajade770]

@steve0198

[EMP UK @empukofficial]

#FREEBIEFRIDAY! Mickey's 90th Anniversary - Band Concert #FunkoPop! To enter, RETWEET this, FOLLOW us & TAG a friend👇 Enter on FB & IG for a higher chance of winnng🤞Closes at 11:59pm tonight! #DisneyMerch👉 https://t.co/nkEyNRbOz5 T&Cs on our FB #competition #empuk #emp

[Emma-jade @emmajade770]

@KerryLouise_91 @Rylan @CaseyJell Could you imagine the language coming out of mum’s mouth 😂😂

[Emma-jade @emmajade770]

@KerryLouise_91 @Rylan @CaseyJell God no , could you imagine 😂😂

[Emma-jade @emmajade770]

@steve0198 @LilNasX That’s our Liz 🇬🇧🇬🇧