Emily Rowlands

friends, food, films, family and alcohol ❤

[Emily Rowlands @emmrowls]

@PapaJohnsUK I have been advised via Facebook messenger to email your customer service team which I have done

[Emily Rowlands @emmrowls]

@PapaJohnsUK can you tell me what’s going on, I ordered early for delivery and it says delivered but still nothing. Now it says store closed?! I want my money back, I’m heavily pregnant and this is beyond a joke!

[Emily Rowlands @emmrowls]

@PapaJohnsUK the order was placed at 5:40pm, order accepted, money taken. Then the shop was apparently closed, 18 calls made to the shop not a single one answered, then it said shop closed again after saying it was delivered! 3hrs 10mins delivered and cold!

[Emily Rowlands @emmrowls]

Lonely this Christmas #lockdownchristmassong @TheLastLeg

[Emily Rowlands @emmrowls]

@gregjames This is the best feature!! Especially during the week of having to postpone our wedding 🙃, hearing everyone saying ‘up yours’ makes me super happy!

[Emily Rowlands @emmrowls]

@chichiclothing Starting to get really fed up of waiting for a response from your customer services team. Emailed pictures at 1pm yesterday still nothing!! No reply to my DM either, follow up email ignored!! Shocking customer service, feeling very fed up!

[Emily Rowlands @emmrowls]

@chichiclothing completed a complaints form on Saturday and so far heard nothing at all! 3 petria dresses ordered and only 1 of them has the embellishment on, 1 has nothing at all and 1 has the pin of the broche but nothing attached! Disgusted that they’ve arrived like this!

[Emily Rowlands @emmrowls]

Purchased @ElbowGreaseUK product and the spray nozzle doesn’t work, just wanted to get my #hinch on #disappointed #elbowgreaseuk

[katya Jones @Mrs_katjones]

So a note to all the hotels out there! when we get into bed, we don’t want to find the duvet being tucked under the mattress! literally the most frustrating thing ever! 😤😂Kicking ur legs trying to get it out & then eventually having to get up to do it! Looks good tho, I get it.

[Emily Rowlands @emmrowls]

@BootsUK @BootsHelp still no response and still no order received two weeks later!! Complete ignorance from boots! Really really disappointed with your service

[Emily Rowlands @emmrowls]

Really disappointed with @BootsUK my partner ordered a present on 18th for next day in store delivery and still heard nothing! Customer service in store was shocking, kept being told it would be in before Christmas and still waiting!

[Emily Rowlands @emmrowls]

@BootsUK @BootsHelp a response would be appreciated!! Just further shows how poor your customer service is!

[Emily Rowlands @emmrowls]

@BootsHelp

[Emily Rowlands @emmrowls]

Really disappointed with @BootsUK my partner ordered a present on 18th for next day in store delivery and still heard nothing! Customer service in store was shocking, kept being told it would be in before Christmas and still waiting!

[Stacey Solomon @StaceySolomon]

Final thoughts... and for everyone on here, you are so inspirational and will be the reason people will begin to feel that they can be themselves. So thank you.

[Emily Rowlands @emmrowls]

Absolutely disgusting cabbage purchased from @AldiUK 🤢 didn’t want insects crawling on it and caterpillars living in the middle of it thanks #noteatingthat #aldiruncorn

[Cheshire Fire and Rescue Service @CheshireFire]

As part of the water leak in #Runcorn some residents will be evacuated at a number of properties by the emergency services. Please do not evacuate from your property unless told to do so.

[Emily Rowlands @emmrowls]

Still no response from @VirginTrains from an ongoing issue with trains in December!! Such bad customer service, I am so disappointed! Last correspondence was 12/01/18 which was completely ignored! #feelingannoyed

[Emily Rowlands @emmrowls]

@emhankk He’s brave 😂😂

[Emily Rowlands @emmrowls]

@VirginTrains I’ve been emailing since 15th December and had one response on 16th December to ask for more details and since then I’ve sent two further emails and had nothing back. Your customer service is appalling, when will I get a response?

[Emily Rowlands @emmrowls]

@Adam_Attwood I’d have laughed!!