We’re excited to share that we just signed an agreement for @salesforce to acquire @fin_ai for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027.
Fin started as Intercom 15 years ago. We changed our name to cap our transformation just weeks ago. We were a darling of the SaaS era and invented so many of the patterns you see in software today. Nearly four years ago, in need of a reboot, we jumped on weeks-old modern LLMs to create and define the category we know as Customer Agents today.
Salesforce invented modern software and SaaS. And @benioff is like the final boss of tech founder CEOs. In seat for 27 years, he’s one of the last of his era. Still pushing, pivoting, placing big bets. It’s a privilege for @destraynor and I to get to partner with him and join forces with Salesforce upon close at this most fascinating time. And will be very fun to get their help bringing Fin to magnitudes more consumers.
To our customers: Over the past few years we’ve been shipping intensely. Including recently our groundbreaking model, Apex, and our paradigm-defining internal agent, Operator. With the resources of Salesforce this will only accelerate. And yet little will practically change. I’ll still be CEO, Des will still be running R&D, we’ll both still be committed to continuing to lead this category. Thank you very sincerely and deeply for your belief in us.
To all of our friends, our families, and our employees, past and present: While this is not the end, it is a major, pivotal, special, and emotional moment for us. From the bottom of our hearts, thank you. For everything.
To my cofounders, my exec team: Look what we built. Four young lads with a dream and nothing to lose. And a home grown exec team who pulled off the greatest and arguably only late stage software company pivot to AI, and invented one of the most important categories in AI. Thank you for sticking through all of this with me.
And now, time to get back to work. See you at our next product launch in a couple weeks. (:
If you're referring to a cold or something similar:
Get a pot, put salt, turmeric, and herbs (preferably oregano/basil/thyme) in it, put a full kettle of boiling hot water into the pot.
Get a towel, put it over your head, and steam for maybe 10 minutes.
In the beginning, the water will be super hot, so have some open space, so the steam can escape. After maybe 2 minutes, make sure there are no places where steam can escape.
Try breathe in through your nose, if it burns, just lift your head for a few seconds, and let the steam escape, and go at it again.
Have tissues close by.
I haven't had a cold in a very long time because of this method, and I'm usually based in Ireland - colder climate. If I ever feel a bit sick, I follow the above steps a few times and I'm fine then.
I hope this helps.
Commission-only sales is a trap.
…And you should walk right into it.
It builds something most people never develop:
Accountability.
If you make a mistake, you don’t get paid.
That kind of pressure forces you to grow more than any workout routine or self-help book ever will.
Did a pod with @harvey_carnegie
He's doing $17M+ a month.
Hitting $1M+ days...
We went deep on:
- Subs
- Funnel strat
- What it takes to exit
- Spending $280k/day on applovin
- Becoming #1 spender on Taboola
This is a must watch.
Like + RT + Comment "LINK" and I'll DM it.
Learning sales is the fastest way for anyone to break out of the underclass
But it's so difficult that most would never touch it
If you want to learn, get a sales job with a salary in your city if available.
In Ireland, most of these jobs will hire just about anyone, because staff turnover is so high
Avoid straight commission in the beginning if you can - there's a high chance you'll make no money and lose all hope
Once you're at that salaried sales job for 3 months, start applying for online commission only gigs
Many of these companies get applications from people who paid 5k+ for a sales course but have no experience.
Your edge is that you actually have experience
You'll likely be outbound calling, which is perfectly okay
Tell them you'll work evenings and weekends (US timezones)
Any decent offer in the space will have some kind of ongoing training that you can access for free
Learn, absorb, and improve your skills
Look at your salary from the salaried sales job, stay there until you make 2x that per month from your commission sales job for 3 months straight, or at least have 3 months expenses saved, preferably both
You don't need to go and buy a 5k program off a dude who started sales only two years ago
Instead, get paid to learn, and then leverage training from online companies that already have a proven process in place
If you apply this information properly, and stay consistent for a full year, you could make 8k-10k a month, even if you have little to no talent at sales
The real magic starts at 20k+ per month though
Anyways, I'm not selling coaching or anything, just trying to give value during a difficult time for most financially