@AmericanAir@AmericanAir it’s unfortunate that more scammers have reached out to help me resolve this than your baggage team has. You should employ them!
I have been missing my gate-checked bay stroller since July 3 ON American Airlines, and not only have I been carrying my baby around our vacation, I’ve also spent the past 6 days being responsible for tracking the item through their bag tracking process. @AmericanAir
@AmericanAir@AmericanAir are you having trouble reaching the baggage team also? I understand your frustration not hearing back from them… that was my experience too.
@AmericanAir The baggage team told me I’d need to travel in-person to the nearest airport to file the claim. Hopefully you don’t have to travel to the airport also to contact them!
I’d rather fly @Delta and pay extra for the tickets than have to deal with spending my vacation convincing your support staff that even though they are “here to help”, sending my luggage out of the country is not helpful to me. It takes 6 days to send a bag you have in hand? Cmon
Each discussion with the missing baggage chat, assured me it would be prioritized and put on the next available flight. Apparently there have been no flights between DCA and MCO this week. #frustrated#flying#neveragain