Erin

Canadian expat (YSJ). Londonite. Lover of all things travel & adventure.

[Erin @erininez_m]

@TUIUK Trying to get out of the UK, not return home. No updates at all today - no SMS, email, app or otherwise. Now sitting at the gate 7 hours after we were supposed to depart, further delayed with zero updates yet again. What is going on with this flight?

[Erin @erininez_m]

@TUIUK BY5206 no updates from you, but LGW online board says delayed departure to 2:20 pm. When should I go to the airport? Original time or later!?

[Erin @erininez_m]

@rozbaco @TUIUK Think we may make our way down as well 🤞🏻

[Erin @erininez_m]

@rozbaco @TUIUK Any joy at 8 am? We got fobbed off at 9 am. Told to try again at 11 🤷🏻‍♀️

[Erin @erininez_m]

@rozbaco @TUIUK Studying the drinks menu in preparation 😂

[Erin @erininez_m]

@TUIUK Haven’t had a single SMS or email and on the app it still says 7 am departure. Nothing shared anywhere by Tui as far as I can see

[Erin @erininez_m]

@rozbaco @TUIUK So helpful 🫠 Still actually nothing on the app. Made more sense for us to just sit here than to drive home & come back. Hopefully we actually get to Zante at a decent time.

[Erin @erininez_m]

@rozbaco @TUIUK Not sure if you’re here. Queued up for nearly an hour to be told we can’t check in & to come back around 10 am. Gave us some vouchers and now we wait!

[Erin @erininez_m]

@rozbaco @TUIUK Zante flight? We’ve had nothing from Tui to say its delayed, live chat is unresponsive, but LGW website says delayed. Think we’re just going to head to the airport to be safe - against our better judgement 🤷🏻‍♀️

[Erin @erininez_m]

Cc: @Gatwick_Airport any idea or help?

[Erin @erininez_m]

@AirCanada @AirCanada have spent hours trying to do this. Now have a blocked credit card with multiple pending charges and still no gift card and definitely no flight purchased :(

[Erin @erininez_m]

@AirCanada I’m in the UK and want to purchase an AC e gift card (GBP). Can the gift card be used to purchase a flight from the UK to Canada? Options on the gift card website are CAD or USD and their live chat couldn’t advise.

[Erin @erininez_m]

@AirCanada Do I need to change my currency on the website to CAD in order to spend? This is where I intend to book from - is this fine: https://t.co/CGZVN1nKXQ

[Erin @erininez_m]

Assuming this is a no?

[Erin @erininez_m]

@WestJet are there plans to have flights from LHR or LGW to YHZ, YFC or YQM this summer? Looking to book flights in the coming days but still no options showing.

[Erin @erininez_m]

@OctopusEnergy I’ve sent a DM now

[Erin @erininez_m]

@OctopusEnergy I sent an email on 1 December and haven’t had a response. What’s your customer service SLA? When should I expect to hear back?

[Erin @erininez_m]

@itvhubhelp All done & still no joy. Whats next?

[Erin @erininez_m]

@itvhubhelp every single time I try to watch Love Island I get this error. I’m able to watch all the adverts up to the start of the episode though. ITV Hub is horrible! How can I watch the episodes?

[Erin @erininez_m]

@tu_clothing But you have the option to not take a receipt on a smart shop so I never do 🤷🏻‍♀️. Bit disappointing that there’s no flex for a never worn item with tags still on

[Erin @erininez_m]

@tu_clothing I bought a dress on 30 May in store, but didn’t get a chance to return if. Wanted to run today (2 July) to the shop to return. No receipt (used smart shop). Is it too late? Never worn, tags on.