#bbcyourquestion how can supermarkets ensure their trolleys and baskets are clean so that the risk of cross contamination is reduced. Even if I use a bacterial wipe or disposable gloves not everyone else will be sk their is a huge risk of virus spreading here
@SW_Help I think the plan is to make the service even worse in the next week or two (if that’s possible) so that with a bit of luck the new boss mr. Hopwood can say in 12 months time that the reliability has improved by 10%. Start low and it’s easier to show improvement.
@125_RailwayInfo Much worse - I’ve been commuting for over 25 years and this is as bad as it’s been ! Most issues are caused by network rail but the way swr try and manage each situation usually by cancelling trains / short forming trains and skipping stops is disgusting !
@SW_Help@NetworkRailWssx Why don’t you just say that the network is closed today and save everyone the hassle of the lottery of trying to find a train that may actually be running ? 😡
@realdanyewest@SW_Help@SW_Railway Yes and that’s also why they often skip stations to ‘make up time ‘ to ensure they don’t exceed 15 minutes late. They say it’s to ease congestion 😀
@SW_Help In other countries there would be passengers rioting / blocking lines / disrupting stations / refusing to pay - what can we do to try and get the message across to the total incompetent shambles that claim to run this service - both at @SW_Help and @NetworkRailWssx
@SW_Help@networkrailwssx@SW_Help and just exactly what did CEO Martin Haines say about putting passengers first at the conference today ? After today’s total shambles again - delayed into work , delayed home and standing on a 5 instead of 10 coach train - total incompetence !
@SW_Help Even if the original issue has been resolved I will guarantee now that my 10 coach train home will only be 5, just as it has been for the last 3 weeks. 😡
@NetworkRailWssx Did he try and travel out of waterloo on Friday evening ? Or into Waterloo this morning ? Like thousands of long suffering customers !! If he really believes that passengers are ‘put first’ then he needs to try using swr trains and see what really happens !
@SW_Help Thanks , yes I’ve used this complaint procedure a few times before - and apart from me wasting another 5 minutes of my life it achieved - absolutely NOTHING !
@SW_Help You may genuinely be sorry but is your senior management team sorry enough to stop paying dividends to shareholders instead of investing, sorry enough to stop raising fares in jan and sorry enough to stop ruining our lives ????