faye winston

Model, parent, animal lover and general krank

[faye winston @fayeston]

And still I’m here.
Surviving carbon monoxide, a gas leak, mould, damp and asbestos.
1 pulmonary embolism later and today I got to view a house I was offered months ago!
I don’t understand how you even dare!
I shouldn’t have to pay thousands to have a rental made fit

[faye winston @fayeston]

@KarbonHomes a year on and living in this state of disrepair! Which you apparently deem ok. Windows not even properly fixed in place and plaster and paint peeling from the crumbling walls. A year on and still unable to decorate and make a home. Next stop-legal action

[faye winston @fayeston]

@studio_co_uk late payment charges, but haven’t been able to pay because your payment page won’t load. The verification process is broken

[faye winston @fayeston]

@jodiekatherinex @BritishGasHelp Jodie have you gotten any resolution to this, I’m in an identical situation and the response from them is basically that they won’t address the problem and will continue to charge me whatever they like on the basis that my meter is inaccessible to me.

[faye winston @fayeston]

@gothicqueen1432 @PawsNotHappy @rubyhexx This! 😂

[faye winston @fayeston]

@scott_fleming01 @studio_co_uk This! Have you ever had this sorted because I’m done with losing wages repeatedly to wait at home for a collection that isn’t happening while being charged for a faulty item I don’t want

[faye winston @fayeston]

@studio_co_uk I do not even know where to start with the dreadful service and incompetence of call centre staff. Not to mention extra charges to customers owing to the mistakes of your own staff.

[faye winston @fayeston]

@jakobsthmnn @studentbeans Same issues. I’ve given up

[faye winston @fayeston]

@TalkTalk No! I do not have another full day to waste on nothing being solved and false promises. You’ve already wasted me enough of my time and incurred me far too much financial loss.

[faye winston @fayeston]

@TalkTalk I am done! Your incompetence as a company is outstanding! Don’t bother with the send us a DM response. I’ve already had that displeasure too many times, with no resolution. It’s offcom and legal action now. #thieves #Useless

[faye winston @fayeston]

@mrtaximan007 @TalkTalk I wouldn’t bank on it. I’ve never in my life encountered a company so incompetent

[faye winston @fayeston]

@KarbonHomes dreading the energy bills incoming now. Given the fact my windows leave me open to the elements

[faye winston @fayeston]

@TalkTalk would somebody like to tell me why in the heck you’re billing me when you failed to set up and cancelled my account when your damned incompetent call centre staff couldn’t sort connection?

[faye winston @fayeston]

@TalkTalk I've wasted enough hours already

[faye winston @fayeston]

@TalkTalk unbelievable
Not even connected and its goodbye forever
Horrendous

[faye winston @fayeston]

@TalkTalk Why? I was already told on call that you couldn't undo what had been done?

[faye winston @fayeston]

@TalkTalk It was already too late. Someone had escalated to cancellation.
I'm now signed with another provider and have just received my first bill from you. I'm livid.

[faye winston @fayeston]

@TalkTalk It was too late I'm afraid, someone I spoke to on call escalated before handing me to retentions and manager as requested, by the time I spoke to someone who listened it was too late to fix.

[faye winston @fayeston]

@TalkTalk not even connected and set up yet and already looking to cancel 😒
Fml

[faye winston @fayeston]

@virginmedia After the service and customer service I've received, not a chance.

[faye winston @fayeston]

@virginmedia I am done. Can someone contact me please about cancelling my package.
Livid that I was conned into staying with false promises of moving cables, if that wasn't bad enough my fibre speeds are dire and worsen by the day.

[faye winston @fayeston]

@virginmedia I wasn't advised, nor was I given the opportunity to speak to someone regarding my issues when I requested. The lady couldn't understand me, so continued her script. No solution to issues were offered. That said, I have cancelled.
Bit of a joke really, when paying for fibre

[faye winston @fayeston]

@virginmedia Finally got through, its just making me even more angry to be honest. They seem very scripted, it wouldbe nice if I could actually voice to them what the issue is, although I'd need to get a word in for that I guess.