@duCares called 100+ times over the last two weeks. No internet for that whole time… supposed to send a technician on numerous occasions and no one turns up!!! Have to work from home and this is ruining my business. Please turn up tomorrow morning @dubai_consumers
Literally had no internet connection all week. Trying to work from home and it’s impossible. Called Du multiple times… promised a callback, waited 24hrs and hasn’t happened. PLEASE CAN SOMEONE CALL ME AND FIX THE PROBLEM?? @duCares
@British_Airways we had our complaint upheld 4 months ago!! Still waiting for our refund of airmiles!! This is after we had to appeal against the initial complaint following incorrect guidance given by your call centre! We want to move on and rebook. 😭😑😣
@SMARTYMobileUK it’s been days of trying to get in touch with you but with zero luck. I’m told my sim is active but I still have no service. Your chat function is useless. Please help!
@SMARTYMobileUK I was told 4 days ago that my new sim had been activated but still no network coverage. I’ve been waiting on your chat feature all day to speak with an advisor but no reply. Not great service!
@EE its been 3 weeks of trying to get you to unlock my phone and still no success. Seems like you won’t let people go even though they’ve fully paid for their phone. Anti-competitive?
@Travel_Up WE STILL HAVENT RECEIVED A REFUND OR EVEN A RESPONSE TO FLIGHTS THAT WERE CANCELLED ONE MONTH AGO. Completed all forms and NOTHING! BA confirmed they’ve given a full refund and you have to pass this on. Anyone there?? Please help!
@Flight_Refunds I completed the form on your website but the signature isn’t working. Tried on two devices... think the issue is your end. Name is Marisa Randall. Thank you
ALL OTHER AIRLINES ARE AT LEAST OFFERING A VOUCHER FOR CANCELLED FLIGHTS. VUELING / SMILE OFFER NOTHING. ALL MONEY LOST. Where’s the humanity?? #dontflyvueling@vueling
@VivaAirPe no refunds available!! We were stuck in Peru, the U.K. government rescued us. VivaAirPe is offering us another flight only, to be used by November!! We won’t be in Peru for years now!
Poor customer service!! Please process a refund!! L755NP
@VuelaJetSMART please can we have a refund on flights! We were stuck in Peru for 3 months and are now back in the UK. We won’t be in South America in the next 12 months. Our reference is V62EMP. Please help!