Even though consumers expect their institution to provide #personalized experiences, our recent survey found that only 14% of #creditunions exhibited some level of personalization. Check out a few other challenges the #creditunion industry faces here:
https://t.co/fyfMQdxpOn
" To be able to ask Siri or Alexa or some bot a question a Simple question is one thing. But to be able to have a conversation and to have an interaction that really is meaningful, you do need that conversational capability."
~Alex Jiménez @RAlexJimenez
“Investing in #AI technologies without a long-term strategic plan is an expensive and futile proposition.” @RAlexJimenez, our CSO. Check out his latest article in @CU_Times:
#fintech#finserv#creditunions
More on our 2021 Credit Union Digital Experience report. This time we turn to the Key Features & Functionality category.
The winners of this category are @DCUcreditunion, @BECU, @FirstTechCU, @AFCU , and @MountainAmerica.
Congratulations!
https://t.co/LwWf9UQ1J3
More on our 2021 Credit Union Digital Experience report. This time we turn to the Key Features & Functionality category.
The winners of this category are @DCUcreditunion, @BECU, @FirstTechCU, @AFCU , and @MountainAmerica.
Congratulations!
https://t.co/LwWf9UQ1J3