@JetBlue you’ve jerked my family and a hundred others for almost 4 hours on the PBI to HPN flight. You’re holding our luggage hostage and there are children crying in the terminal after deplaning for no good reason.
@JetBlue you have by far the most inept customer service ever. Go look up what happened on flight 1068 from PBI to HPN. They basically held our bags hostage and tried to land at HPN again and was NOT SAFE to fly and we got diverted to JFK for the 2nd time