@unifi Dah bagi semua info, mana bantuan lanjut. Asek suruh tunggu je. Kat fb pun sama, kat twitter pun sama. Call beratus kali, yg dapat berapa kali je. Lepas tu tunggu. Respon smpai sudah tiada.
@fahmi_fadzil tolong la tgk @unifi ni, service subpar, bila nak port out to broadband provider lain, lambat approved. Jadi auto cancelled. Kena request baru balik, walkin utk thimbprint balik.
Tak hormat masa orang, lagak macam tuan besar. Pergi complaint pun takde tindakan.
Chronology:
1. 13/12 - Walked in for the transfer request at TM Point USJ Taipan (Ibusawat) for thumbprint
2. 14/12 - Called TM (report no 1-82591494012) to follow up on the status. Was told to make payment first.
5. 23/12 - Called TM again (report no 1-82867787300) to expedite the approval
6. 24/12 - Got info from Maxis, saying that my request to switch was cancelled due to customer not walk in.