Rachel Hetherington

Account & Product Manager - All views my own. Dance like no one is watching. Disaronno lover. Hates bad customer service!

[Rachel Hetherington @flanagr]

@MartinSLewis it would be great for you to cover the @OfficialFV customer service travesty! Cyber attack or not, 6 weeks in and no idea what is happening with my order!

[Rachel Hetherington @flanagr]

@KissFMUK Shout out to my incredible husband Matt who is working like crazy to get our house ready before baby in 5 weeks. Please play The Streets, anything from the computer and blues album!

[Rachel Hetherington @flanagr]

@Tesco hi, I have a complaint and the email address I have given has bounced back to say you're too busy. Phone line hung up on me twice too. Please advise how to make contact?

[Rachel Hetherington @flanagr]

@RicohArena SACK THE SOUND ENGINEER! THEY ARE RUINING THE @SPICEGIRLS AND @JessGlynne FFS!! Sort your shit out!!!!

[Rachel Hetherington @flanagr]

@bhx_official Hi, do you have printing facilities at the airport? If so, is it by USB or email? Need to print off tour tickets, not boarding passes, at around 5am tomorrow!

[Rachel Hetherington @flanagr]

@MulreySiobhan Euston!

[Rachel Hetherington @flanagr]

When you walk into M&S and @jodiecomer is walking through the door at the same time.. Didn't think I'd make it out alive 😂 #Villanelle #KillingEve

[Rachel Hetherington @flanagr]

@O2music Not very helpful...!

[Rachel Hetherington @flanagr]

@O2music Hi o2! Attending a gig tomorrow and your 2:4:1 drinks deal isn’t available in Birmingham, but it says seperate drinks offers for this venue is noted in T&C’s. I’ve checked and can’t see anything? Help! x

[Rachel Hetherington @flanagr]

Still no response to tweet or emails @Illamasqua ?

[Rachel Hetherington @flanagr]

@Illamasqua I have sent several emails regarding a complaint without any response. Please advise?

[Rachel Hetherington @flanagr]

At the @irwinmitchell’s Partners and Associates 2018 conference in Manchester. Over 600 colleagues here! #OneIM #IMConference18

[Irwin Mitchell @irwinmitchell]

More than 600 of our Partners and Associates are in #Manchester today for our annual conference. A day of guest speakers, networking and workshops awaits. We’ll be tweeting updates throughout the day. #IMConference18

[Rachel Hetherington @flanagr]

So.. @timhortonsuk has finally hit the UK. The one bit of Canada that I truly miss... the result..? Shocking! Not a true Timmies at all 😢 I’ve been looking forward to this since it was announced. Devastated!! #fakenews #IAmCanadian 🇨🇦❤️

[Rachel Hetherington @flanagr]

@Raychybabe @timhortonsuk In my opinion it way better! I’m not a dunkin D fan, and Timmies doughnuts (specifically timbits their tiny ones) are amaze. I’m just hoping it’s as good as it is in Canada as I’ll be gutted if not! X

[Rachel Hetherington @flanagr]

Anyone who knows me, knows I’m a complete music baby and I’ll see as much live music as I can - but - I’m drawing a line at £169.75 tickets EACH to see @fleetwoodmac. I’m absolutely gutted but that’s just daylight robbery #supportyourbandwhosupporttheirfans #notmadeofmoney

[Rachel Hetherington @flanagr]

@sassandbelle so much for being dishwasher safe 😢 I’ve had this mug for 2 months!

[Rachel Hetherington @flanagr]

@TfL hi, I’m trying to find out how to get a refund as I tapped in and out at same station. It’s asked me to login which I have but can’t see where the refund option is?