@samsungkorea As a loyal customer with a house full of Samsung appliances, I’m shocked that authorized service calls this "user error" and demands a fee. Amazon refers to Samsung, Samsung refuses responsibility. I demand a free repair or replacement under warranty
@SamsungKorea Bought Samsung Odyssey G8 OLED (LS27FG812SUXUF) on March 11. It lacked the Smart TV features shown in promo videos. After just 2 months, the menu joystick literally broke during normal use. This is a known chronic issue for many users. ++