James Bosworth

Entertaining conversationalist, interactive designer and user interface developer. Building web interactions that make you cream your pants since ages ago.

[James Bosworth @fltwhte]

TFW your “quick experiment” on ⁦@CodePen⁩ turns into a two day exercise... 😂 https://t.co/pNqFQaJ9T3

[James Bosworth @fltwhte]

@BNZ This explanation is literally meaningless. What went down and how are you preventing it from happening again?

[James Bosworth @fltwhte]

@BNZ I hope you realise your customers expect a better explanation of your outage systems don’t just “go down” for hours magically and if you expect us to continue banking with you I’d expect some more direct transparency

[Rebecca Laney @RebeccaLaney13]

@BNZ Hey @ASBBank @KiwibankNZ @Westpac I think I’m ready to switch banks, there might be a few of us. Any good group discounts? 😈

[James Bosworth @fltwhte]

@BNZ HAHA when you tweet customers 5 hours after the outage

[James Bosworth @fltwhte]

@RebeccaLaney13 @BNZ Literally such a joke. They updated their status page 30 minutes after I tweeted and are still down 😂

[James Bosworth @fltwhte]

@BNZ you’re entire system is down including access to ATMs and it’s atrocious. All of your branches are closed, call centres are an hour wait time and you have no outages reported on your website. What’s going on?

[James Bosworth @fltwhte]

@vitruviannan Yep ATMs also

[S @S04032967]

@fltwhte @BNZ The most frustrating thing is that BNZ are still reporting (nzherld, rnz) that customers can withdraw cash from ATMs but it isn’t true. Got caught out today in Wellington as couldn’t even use their ATMs. At least report it properly so people know and don’t get stuck!

[James Bosworth @fltwhte]

@BNZ Cracks me up that “issues” you’re referring to are your entire bank being inaccessible. What’s a major issue in your mind 😂

[James Bosworth @fltwhte]

@BNZ Thanks for the PR statement, but what work are you actually doing to resolve the issue? What causes such an outage? And what assurances can you give customers that this won’t keep happening as it’s a monthly occurrence. Entire banking systems down at the drop of a hat?

[James Bosworth @fltwhte]

I’ll also add that all of your competitors are open today

[James Bosworth @fltwhte]

@TammyInWelly @business_govtNZ @RetailNZ Thanks Tammy!! 🙏❤️

[James Bosworth @fltwhte]

Since we’re going to end up with a split level - can Level 3 business send items to Level 4 customers?

Level 4: can’t operate.
Level 3: can operate contactless.

What about when it’s mixed? @business_govtNZ

[James Bosworth @fltwhte]

@QueenOliviaStR

[James Bosworth @fltwhte]

@peabnuts123 👋

[James Bosworth @fltwhte]

@RiaLolwut What a coincidence because I have 140 and need less