@siroranch Kia ora, we're experiencing larger than usual wait times due to the significant weather related disruptions we've experience today. We appreciate your patience ๐ ^JO
@aksgoyal@SingaporeAir Kia ora Akshat, we're sorry to hear your journey was disrupted by a delay, we understand how frustrating that can be. Please DM us with your booking details, so we can assist you ^JO
https://t.co/z9he9lxWEX
@LoveHuria Oscar our chatbot will initially ask a few question to see how we can best help you, but simply ask to speak with a person, and he'll pass you over ๐ ^JO
@dorothyjburt Kia ora Dorothy, we're sorry to hear your husband's seating was changed. Could you please DM us so we can look into this for you. ^LD
https://t.co/z9he9lxWEX
@jordandreassen Kia ora Jordan, we're sorry to hear you've misplaced your belongings. Please contact out baggage services team so assistance:ย https://t.co/Iisz9lSHvl ^JO
@DrZaidMatti Kia ora Zaid, we're sorry to hear of your experience.ย Please DM us with your Koru (formerly Airpoints) details so we can make an enquiry. ^KW
https://t.co/z9he9lxWEX
@Multi_Reed Kia ora, Andrew ๐ We're sorry to hear you've been left feeling disappointed. Please DM us your booking reference and also your baggage claim reference if you'd like us to investigate ๐ ^LD
https://t.co/z9he9lxWEX