@emiratesislamic for withdrawal that I did for my credit card by mistake, I am keep receiving more fees, that are not clear anywhere, those fees should appear on the ATM before accepting the withdrawal, I sent email and called and no solution, I can’t trust anymore my own bank.
I called and sent emails but not help, I need some solution, since the fees are that high should appear when doing the transaction, not being hide in some document lost on the email
@emiratesislamic for withdrawal that I did for my credit card by mistake, I am keep receiving more fees, that are not clear anywhere, those fees should appear on the ATM before accepting the withdrawal, I sent email and called and no solution, I can’t trust anymore my own bank.
@EmiratesSupport i got my flight cancelled, i didn’t get any re location and when i try to chat or to call no one is answering, i need to rebook ASAP, booking refrence: IGRQFF
@Talabat I am trying to contact with an agent but is impossible, they didn’t deliver part of my groceries and the refund of those products I never got, they expired after few days, first of all I haven’t been asked if I wanted on talabat pay or my card, and expires in few days
@Talabat I received 2 products damaged, I spent the whole day opening tickets and they keep answering automatic messages without any solution, I lost my money and my time
@wetaca llevo un rato intentando contactar con alguien del servicio al cliente sin éxito, tengo una urgencia esta semana y no estaré en casa las próximas semanas, necesito cancelar los pedidos y no me deja, por favor ayuda
@wetaca estoy intentando contactar con atención al cliente y es imposible, es por un problema que tengo, no estoy en casa esta semana por problemas familiares y no me deja cancelar el pedido, mi referencia es la siguiente H1DNSO0HY
@tryhardriceboy@EmiratesSupport Check your country law, I am going to raise an official complain, they are not being transparent regarding the change fee, and put many of us who take time reading the policies in disadvantage
@tryhardriceboy@EmiratesSupport yes exactly! In Spain, consumer protection laws require companies to provide clear and transparent information about the terms of their services, including policies on flight change fees. Law 3/2014 of March 27 reinforces these pre-contractual information requirements
*the same day could have been waived, this is not written any where on the app or website, and when I commented it they told me there is no register of that call
* This is not fair, there is no information about this on the app or website, otherwise I would have insisted on the call o record it to complain after, but I just trusted the agent and now I discovered the booking management information is not 100% clear