@mtnug since you intentionally made it difficult to access any of customer care services to report incidents, due to rains your Internet fibre pole is about to fall down. Once it does and cuts off service don't bother putting it back up. Just pick it and your router
@MinofHealthUG Can you provide alternative text options in case the lines cannot go through? I could be of help in dealing with such information irrespective of volume
@mtnug@luluamark90 So you think one getting less for same amount within a couple of hours without prior communication is interesting. It seems you have no idea of customer satisfaction.