Frances Plummer

she/her

[Frances Plummer @frances_plummer]

@Barclaycard Hi, I changed my home address in the app over a month ago now but you’re still sending letters to my old address?

[Frances Plummer @frances_plummer]

@NatWest_Help Hi, it’s now been 5 working days and the change still isn’t visible. This is holding up a house purchase now

[Frances Plummer @frances_plummer]

@NatWest_Help Hi, I changed the name on my account in branch today. When can I expect this to reflect in the app?

[Frances Plummer @frances_plummer]

@santanderukhelp How long is the wait for a live chat agent? It’s been 40 mins now….

[Frances Plummer @frances_plummer]

@santanderukhelp really appreciate payment being taken for a mortgage that I paid off on Friday 🫠 tried to contact you via live chat but no one replies!

[Frances Plummer @frances_plummer]

@santanderukhelp DD has been taken today despite completion on the property on Friday and the mortgage balance showing as £0 in my app for a few days now

[Frances Plummer @frances_plummer]

@Uber_Support can I take your non response to mean that you don’t care about the safety of the general public? Especially infants and those with limited mobility?

[Frances Plummer @frances_plummer]

@Uber_Support driver of this vehicle was parked up blocking a pavement. Made it impossible to get past without stepping into the road - extremely unsafe for anyone but especially for me with a pram or a person in a wheelchair. He hurled abuse when I told him he was in the way

[Frances Plummer @frances_plummer]

@EventimApollo What time does Stardew Valley Symphony of Seasons start on 14th Feb (evening show)? Different pages say different times

[Frances Plummer @frances_plummer]

@NHM_London Hi, the website seems to be down again

[Frances Plummer @frances_plummer]

@NHM_London Any update on this? Wanted to visit WPY this weekend and have been trying to book since yesterday morning

[Auschwitz Memorial @AuschwitzMuseum]

Auschwitz was at the end of a long process. We must remember that it did not start from gas chambers.

This hatred was gradually developed by humans. From ideas, words, stereotypes & prejudice through legal exclusion, dehumanization & escalating violence... to systematic and industrial murder.

Auschwitz took time.

[Frances Plummer @frances_plummer]

@RoyalMail Paid for a collection but no one showed up. Can I get a refund please?

[Frances Plummer @frances_plummer]

@Hyperoptic still no wifi, still no proper updates. I’ve had to take a day off work because of this

[Frances Plummer @frances_plummer]

@Hyperoptic no service for 6+ hours now. Most recent update is an engineer is on the way and should arrive by 5:39pm. Really frustrating to be left in the dark, especially as someone that works from home full time.

[Frances Plummer @frances_plummer]

@santanderukhelp Got through to a human who hung up on me and now back in the loop. This is incredibly frustrating!!!

[Frances Plummer @frances_plummer]

@santanderukhelp I have a pending transaction I don’t recognise on my account. When I call the helpline I just go round in circles with the automated system. Can I speak to an actual human about this?

[olivia 🪽 @B1RDFEATHERS]

because he wasn’t upset about homophobia. he was upset that him & his brother’s masculinity was questioned. which is why he acted out aggressively (to prove his ‘manhood’) and called the slur back. this isn’t about protecting taylor or fighting homophobia. it’s toxic masculinity

[Frances Plummer @frances_plummer]

@VOXImobile didn’t buy a roaming pass before I left home and now can’t log into my account because the OTP won’t come through. Help?!

[Frances Plummer @frances_plummer]

@Morrisons I can’t remember the password for my Morrisons More account but when I try to reset the password I just get a nonsense email with no link or instructions. Help?