Frank

engineer at monk

[Frank @francescocoacci]

@GeorgeKurdin @usemonk @footworkvc @AcrewCapital @btv_vc build build build

[Frank @francescocoacci]

sun is out - team does not care

why are you not shipping

[George Kurdin @GeorgeKurdin]

The average dunning email gets ignored. You are literally sending "please ignore me" messages to customers who owe you money.

Playbooks - our workflow system for intelligent collections - is now live on the @usemonk platform.

A system that reasons, not just reminds.

We filmed a 60 second video showing you an experiment between @zhou_squared and @francescocoacci collecting $100K.

Finance, biz-ops and post-sales teams should not be spending time chasing customers.

Many spend 10+hrs/week doing what Joe did in this video:
- context switching between tools (slack, gmail, quickbooks, google sheets)
- breaking flow from deep work
- sending reminders because the average dunning email is ignored

But agentic collections are not enough. Every customer relationship is different.

Some need white-glove treatment and others a nudge. That’s why we built playbooks, giving every business a customizable collection workflow.

With playbooks you can:
- create triggers and workflows specific to a customer segment (tone shift, conditions, escalations to sales/customer support)
- auto-resolve AP questions with context from relevant email threads
- pause automatically when product questions or upsells opportunities come up

Playbooks is how you get paid while you sleep.

And we do it with professionalism and empathy that your customers deserve.

Heading into Q1 with a gap between signed ARR and actual cash? Watch the video.

And if you want to see bloopers from Frank/Joe filming, comment “payday” + tag a teammate and we will send you bloopers from the shoot.

[George Kurdin @GeorgeKurdin]

today is a good day for business who want to get paid faster

@francescocoacci joined @usemonk to build collection agents. prior, he was a founder and a professional sailor in EU.

in the few weeks he's been with us, Francesco dramatically improved our agent infra, adding features that allow our customers to:
- fetch alternate points of contact
- escalate issues better
- assign roles (for larger teams)
- reason through multiple email threads

if you are up for moving fast and building agents that solve valuable workflows - reach out

[George Kurdin @GeorgeKurdin]

$3 Trillion is currently stuck in unpaid invoices.
An average invoice takes 59 days to clear.

If you're doing >$10M in revenue, getting paid in 30 days instead of 59 days will literally make you millions over 2 years.

Introducing Monk. It collects your money faster and pays for itself in 30 days, guaranteed.

Fast-growing companies like ElevenLabs and Profound rely on Monk.

The Problem: 39% of the $3T stuck is due to two stupid reasons:

1. "Please fix this comma in the invoice and then we'll pay you'" (this happens 2-3 times per transaction)

2. "Sorry the payment reminder got buried in my inbox" (automated emails get ignored)

A payment that should take 2 days, takes 10 days. Your cash on hand is embarrassingly behind "recorded revenue".

To fix this, we raised $4M led by @btv_vc with participation from @gtmfund and @danonanthony.

For our first product, we had to innovate on 3 dimensions:

1. Monk turns signed contracts into invoices with near-perfect precision

- We leverage frontier models to extract key terms from your deals and turn them into invoices.

2. ⁠Monk collects payments agentically with a 24% better reply rate than automated emails:

- Tuned to write emails that feel like a human request, not spam. Your invoice is competing with everything in their inbox.

- We know how to find an alternate point-of-contact when someone is OOO, when to reach out, and what tonality yields a higher response rate.

If you had someone on your team whose invoice emails got answered 24% more than others - that would be a big deal. You’d make them the head of revenue collection.

3. Granular visibility into your cashflow:

- Understand your cash position, aging, or expansion/contraction at customer level.

Book a demo at https://t.co/TDh6xJPdWn and we guarantee that Monk will pay for itself within 30 days.

If you've read this far, we are giving away 40 water-tight contract templates. This would cost >$10K to any agency, startups, or freelancer, to create from scratch.

Retweet this and comment 'Monk' and we'll send them to you.

[Frank @francescocoacci]

@leerob account switching

[Frank @francescocoacci]

cs degrees should be 4 years of building products with cracked engineers

[Frank @francescocoacci]

Anyone knows a cool place for founders in SF to work for the day?

[Frank @francescocoacci]

one day work will feel like play

[lollo — e/acc @LorenzoCoacci]

Tired of Microsoft 365 and Google Workspace? Notion is cool but not enough? Help us build the workspace of the future at @nectoai

Sign up here https://t.co/3IGnJ6jw3h and try out our Beta! Tell us which features you are looking for, and we are going to build them for you!

Gen Z and Gen Alpha deserve a better AI-first workspace where work feels like play

[Frank @francescocoacci]

m365 = boomers
notion = millenials
Necto = gen z

[Frank @francescocoacci]

@sapanpatel2030 @rebryk Thanks!

[Frank @francescocoacci]

@bryan_johnson what do you think about alma ted ultrasound treatment? ever tried?

[Frank @francescocoacci]

quality over quantity. always

[Frank @francescocoacci]

@disarto_max nice!

[Frank @francescocoacci]

What's the most frustrating experience you have every day with Notion/Google Workspace/M365 ?

[Frank @francescocoacci]

@basit_designs wtf. again man your stuff looks awesome

[Frank @francescocoacci]

@basit_designs Cool

[Frank @francescocoacci]

Would you compromise your integrity for success?