Freya Cumiskey

to be honest I didn't know unicorns were real

[Freya Cumiskey @FreyFreyrex]

@O2 I redeemed £10 Airtime Rewards on the 27.01.2026 and this has not been applied to my latest bill. This needs to be applied to my next bill, can you confirm how I go about getting this sorted?

[Freya Cumiskey @FreyFreyrex]

@schuhHELP I have three £5 vouchers from taking back old shoes to a store, can they be used in one transaction i.e. £15 taken off a full price item or only one voucher be used at a time, i.e. £5 off one full price item, three times?

[Freya Cumiskey @FreyFreyrex]

2/2 Ordered same items online, saved £15 and collected in store the next day, your physical stores will shut if this happens everywhere, that store lost a sale which is a contribution to that stores expenses.

[Freya Cumiskey @FreyFreyrex]

@Matalan do your stores pick and choose what offers they allow customers to use? Kirkstall store, no 3 for 2 on kidswear and not able to use 20% pay day email in store, and to top it off the employee tutted when I did not want to buy the items as she had to put them away! 1/2

[Freya Cumiskey @FreyFreyrex]

@Syndicate What a let down the Polaris is, think about returning it snd buying 100 zomlets instead!

[Freya Cumiskey @FreyFreyrex]

@Syndicate @SusanWatol90733 @XEazyLobbys @danielleeeh1 @Kevinandspud It is very true that you advised your close ones not to leave valuables on the site, but please consider that even with the cctv and security that you have a lot of overgrowth land that there could be people as sitting ducks and just watched Tom leave it there and knew

[Freya Cumiskey @FreyFreyrex]

@Syndicate It was so lovely, had a wander round and played on some swings, thank you for the birthday message for Wednesday too. You have an almost 3 year old as one of your biggest fans 🦁 please ignore the Peppa pig chaos!

[Freya Cumiskey @FreyFreyrex]

@Syndicate I’m waitinnnnnggggg 👸���

[Freya Cumiskey @FreyFreyrex]

@Syndicate I will be watching when my little is with her dad, being a single parent & having a kid who 💛your vlogs, I can focus for 3 hours a toddler can’t! She says Tom when your face comes up. You’ve helped me in a way you will never know being a single parent of a 2 year old 🙏🏼

[Freya Cumiskey @FreyFreyrex]

@mucktub86 I remember that well!

[Freya Cumiskey @FreyFreyrex]

@BritishGasHelp I was told my a customer service agent that my credit balance would show on the new BG site 21 days after the 12th October, my previous credit balance of £178.96 is not showing 23 working days after, where is it?

[Freya Cumiskey @FreyFreyrex]

@BritishGasHelp I contacted your team last Thursday as my DD was increased and I can’t change it on the app, they said it would change within 24/48 hours but it is still showing the increased amount. Can this be sorted please?

[Freya Cumiskey @FreyFreyrex]

@johnlewishelp Hi, I have had a new Toshiba tv delivered today and I cannot find the Disney+ app to install it, it isn’t in the App Store. Disney says Toshiba 2018 onwards models are supported but can I check if the model 43UK4D63DB 2022 is? Otherwise I will need to return it.

[Freya Cumiskey @FreyFreyrex]

@AmazonHelp Thanks Tom!

[Freya Cumiskey @FreyFreyrex]

@AmazonHelp how do I change the date on my prime membership payment? Do I need to cancel my existing membership and start a new one on the day I want it to start?

[Freya Cumiskey @FreyFreyrex]

@mucktub86 You have made me want to go to York! I love it there

[Freya Cumiskey @FreyFreyrex]

@BritishGasHelp why have I been issued a Dec to Jan statement when I was issued one in Dec and not been asked to give meter readings for the gas? I am meant to be billed quarterly

[Freya Cumiskey @FreyFreyrex]

@boohoo_cshelp I posted a return back in the 7 January and you still do not have it as it is still with the courier. I am worried you won’t accept the return, where do I stand if I have posted it back in time but the courier is delaying the return to you?

[Freya Cumiskey @FreyFreyrex]

@mucktub86 I left work at 4:30 to try get home at a reasonable time because of the train strikes, waited 20mins for a bus and I am still not home. I think people are using the strikes to their advantage!