Faith K

zebras, some are white with black stripes, some are black with white stripes...

[Carolyne Gathuru @CGathuru]

CX and EX professionals often face a massive challenge in getting the boardroom to actually listen to experience data. A thread from our recent webinar with @edmudibo on building true Executive Presence. Webinar here - https://t.co/aey2cGdzXw
#CXEXExecutivePresence
👇

[Nairobi Now @nairobinow]

#Nairobi

[Faith K @fshiku]

@Mabinjuan @lynn_ngugi1 I agree with 1, 2 and 6 if you stop at unpopular.

[Samora Kariuki @SamoraKariuki]

When I asked Tayo of @paga about the payment giants of the last decade Moniepoint and OPay, this is what he had to say. In effect, the agent business is a 20 year business and that Paga is focused on the digital layer. M-Pesa's declining CICO revenue somewhat validates this.

[Faith K @fshiku]

SHA should have been for infrastructure; improve hospitals & facilities, increase medical access, adequate equipment, staffing etc. what is this now?
https://t.co/1fnZpPdIP3

[Faith K @fshiku]

Naturally flavoured with other natural flavours @MythicalDaily

[Faith K @fshiku]

"Empowering scalable solutions through agile collaboration." @it_unprofession

[SK_Warui @SK_Warui]

@WehliyeMohamed @DrAhmedKalebi That comparison is less about Safaricom being small and more about the absurd scale of oil money. Aramco making Safaricom’s yearly profit in barely 2 days shows why energy geopolitics shapes the world economy. Different industries, different scales but still, lanes indeed.

[@levelsio @levelsio]

🇵🇹 If you have ever dealt with any Portuguese business (and I have with many in my 5 years here) you know why

Portuguese in Portugal simply do not care about work, some foreigners find that refreshing, but it results in a country where you can't find anyone to do work because nobody wants to work

And when they do work, the work is generally bad, like imagine stepping into a time machine back to 1970s bad, they also can't follow the spec you agreed upon beforehand, and then when it's 60% done they disappear and ghost you

When we did home renovatiom, you hire ppl, they arrive late at 9am (you agreed 8am), they then drive away to get materials, come back 11am, do actual work for an hour, then at 12noon announce they go for lunch, come back around 2.30pm, walk around a bit, do some work, and then leave early at 4pm

It's not just construction workers, it's almost every interaction you have here with a Portuguese business, the quality is just low, the service non-existent or customer-hostile, and it's not the language, I speak fluent Portuguese, I'm respectful and friendly which is why I never ever had this amount of issues elsewhere in the world

And I know it's not just my experience, it's everyone I know here, even Portuguese complain about Portuguese!

It's not completely their fault though, the hostile tax system for both people and businesses literally gives you an incentive to never ever scale your business beyond I believe around €150,000/year, because you end up in a completely different category and tax tier that decimates you with more taxes and more bookkeeping

So every business tries to stay small, and doesn't want more customers (how many times have I walked into a Portuguese cafe or shop and the staff or owner *sighed* "not another customer")

Add decades of socialist governments that hand out free money to 50% of the country (and even the right wing parties here are socialist btw, they have to be or they don't get votes) and you don't have any incentive to work left

Why work when you don't need to work?

The majority of the young smart Portuguese people with actual ambitions understandably move elsewhere, because if there's no incentive to grow a business, there's also no jobs for them, and the whole thing becomes a vicious cycle of increasing poverty

Which is why I said Portuguese in Portugal at the beginning of this tweet, because Portuguese outside of Portugal are ambitious, want to work, want to improve their lives!

Bringing in lots of foreigners like me by the government as a way to pump money into the system, we spend a lot and it pays for the welfare, healthcare and retirements of Portuguese now, but it's not a structural solution (and we also instantly became the scapegoat for the government's decades of mismanagement)

It'd be relatively easy to fix this though if people in Portugal would put on their thinking hat:

💡 Make Portugal a great place to start and run a business, model yourself after Singapore but with extremely low taxes (maybe 5-10%) for companies/startups and make it easy for them to hire (and fire) people, the money you lose in taxes you will get back in increased economic activity over time (but it will hurt for a little bit)

Because even the foreigners who move here and start businesses get caught up in the reverse incentive spiral of Portugal:

Why even work?

[Treble @RuksyLaser]

Vera Wang is the patron saint of the late bloomer, but the reality of her story is even more intense than just a career pivot at forty.

She did not just fall short. She was a world class figure skater who trained and competed for thirteen years. In 1968, she competed in the United States Figure Skating Championships in pairs. When she did not make the Olympic team, it was more than disappointment. It shook her sense of identity. She has spoken about feeling devastated and completely adrift, as if the purpose of her life had ended before she even turned twenty.

Later, people would say she left Vogue to chase a dream. The reality was more complicated. After seventeen years of working her way up to Senior Fashion Editor, she was passed over for the Editor in Chief role, which went to Anna Wintour. She did not walk away because she had a perfect plan. She left because she realized she had reached the limit of how far she could go in someone else’s structure.

Starting over was not a romantic spark of inspiration. It was a frightening leap. Her father, a successful businessman, pushed her to take it seriously. He told her that if she wanted to become a designer, she needed to build her own company. He provided four million dollars in startup capital, but that support came with pressure. If she failed, it would not just be a personal setback. It would reflect on her family as well.

Currently, Vera Wang is not slowing down. At seventy six, she is trending for graceful skating videos she shared during the 2026 Winter Olympics, returning to the ice on her own terms. She has also launched a major new ready to wear line in Europe, showing that reinvention does not have an age limit. Her net worth is estimated at six hundred fifty million dollars.

The hardest truth in her story is this. You have to be willing to start over and look inexperienced again. She went from being one of the most respected editors at Vogue to being a new wedding dress designer that many in the industry doubted. She traded status for possibility. That decision changed everything.

[CS Rebecca Miano, EGH @rebecca_miano]

Huge congratulations to ⁦⁦@ZeddyBariti⁩ on earning a Master in Marketing!I'm so proud of your incredible achievement. Here's to a bright future filled with success and new adventures. Keep shining and inspiring us all! #ProudMoment #AchievementUnlocked.

[Faith K @fshiku]

@MarthaAhumuza Find this...

[Mwango Capital @MwangoCapital]

Kestrel Capital has been acquired by its management team through Theo Capital Holdings, marking the first management buyout in Kenya’s capital markets.

[Adeyinka+ @YinkaPlus]

This guy gets it

[Mr J. W Mwangi @_mojaymwangi]

Mr Mwaura🤝. An elephant memory. He could remember my speech about being governor of Muranga in Leavers baraza in 2018! I would like to emulate him to live a life of selfless service @JosMwaura thank you

[Faith K @fshiku]

MGK grateful to Kibaki government, there was an influx of foreign investors setting up businesses and in need of accountants #MGK@25

[otieno kënyättå @stuttistician]

Tuko site
Kavirondo to the world
Launch Saturday July 12, 2025
@Alliancefranf Nairobi

[Moe @moneyacademyKE]

The Standard Group says no intimidation will stop them from informing the public, holding the powerful to account, and defending Kenya’s democracy — even during protests.

[otieno kënyättå @stuttistician]

Kavirondo to the world